Experience

Gophr

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Delivery Driver

  • Mar 2020 - Present

  Timed delivery driver Timed delivery driver



Z1 PROPERTIES LIMITED

• United Kingdom
• Real Estate

• Delivery Specialist

  • Mar 2020 - Present



Just Eat Takeaway.com

• Netherlands
• Software Development
• 700 & Above Employee

• Delivery Driver

  • Mar 2020 - Present

  Express Times Delivery Express Times Delivery



Deliveroo

• United Kingdom
• Internet Marketplace Platforms
• 700 & Above Employee

• Delivery Driver

  • Mar 2019 - Present

  Times delivery driver Times delivery driver



Swift Group Limited

• United Kingdom
• Travel Arrangements
• 100 - 200 Employee

• Customer Service Representative

  • Mar 2022 - Oct 2022

  Motorhome Demonstrations Seasonal Motorhome Demonstrations Seasonal



Hermes

• Truck Transportation
• 700 & Above Employee

• Delivery Driver

  • Mar 2020 - Apr 2022

  Organising Delivery Route Previous Day Send Messages On Customer ETA Update Customer on Delays Proof of Delivery Ensure Deliveries kept in ETA Windows Organising Delivery Route Previous Day Send Messages On Customer ETA Update Customer on Delays Proof of Delivery Ensure Deliveries kept in ETA Windows



Drivalia

• Italy
• Financial Services
• 200 - 300 Employee

• Rental Sales Agent

  • Jun 2016 - Apr 2021

  Dealing with the general public and corporate clients on the phone and in person Taking bookings, processing paperwork and payments and explaining terms and conditions to customers Resolving problems and delivering outstanding customer service Selling additional extras such as additional protection, GPS, baby seats, additional driver cover, and luxury features etc. Managing the team of vehicle valeting staff and opening/closing when manager is off Completing daily reports, paperwork and stock allocation Arranging and undertaking vehicle maintenance, checking mileage, damage etc. Showing vehicles to customers and recharging damaged vehicles to customers Show less



Travelodge Hotels Limited

• United Kingdom
• Hospitality
• 700 & Above Employee

• Nightshift Customer Advisor

  • Jun 2015 - Jan 2016

  Check-In / Check-Out Guests Assist in Guest Requirements Rooms availability Check Empty Rooms Order Linen Check-In / Check-Out Guests Assist in Guest Requirements Rooms availability Check Empty Rooms Order Linen



National Sameday

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Delivery Driver

  • Oct 2011 - Jun 2015

  Meeting Customer ETa's Vehicle Checks Ensuring all paperwork is correct Proof of Delivery Ensuring Payment received by correct date Meeting Customer ETa's Vehicle Checks Ensuring all paperwork is correct Proof of Delivery Ensuring Payment received by correct date



SIXT

• Germany
• Travel Arrangements
• 700 & Above Employee

• Station Manager

  • Mar 2011 - Oct 2011

  New Branch Start Up Staff Recruitment Branch Promotion Brand awareness Staff Training & Development New account build Fleet Management Fleet Utilisation Budget & Forecasting New Branch Start Up Staff Recruitment Branch Promotion Brand awareness Staff Training & Development New account build Fleet Management Fleet Utilisation Budget & Forecasting



Thrifty Car and Van Rental

• United Kingdom
• Travel Arrangements
• 400 - 500 Employee

• Rental Agent

  • Nov 2009 - Mar 2011

  Meet & Greet at Inverness Airport Organising Fleet Budget and Forecasting Management Delivery & Collections Corporate Accounts Dealing With Telephone & Email Enquiries Time and Staff Management Meet & Greet at Inverness Airport Organising Fleet Budget and Forecasting Management Delivery & Collections Corporate Accounts Dealing With Telephone & Email Enquiries Time and Staff Management



Europcar

• France
• Travel Arrangements
• 700 & Above Employee

• Team Supervisor

  • Mar 2005 - Nov 2009

  Franchise Fleet Management Deliveries and Collections Upgrading Products Face To Face Customer Service Telephone Enquires Meeting Service Level Agreements Corporate Fleet Management Staff Training and Development Franchise Fleet Management Deliveries and Collections Upgrading Products Face To Face Customer Service Telephone Enquires Meeting Service Level Agreements Corporate Fleet Management Staff Training and Development



National Car Rental

• United States
• Travel Arrangements
• 500 - 600 Employee

• Station Manager

  • Oct 2004 - Mar 2005

  Deliveries and Collections Upgrading Products Face To Face Customer Service Telephone Enquires Meeting Service Level Agreements Corporate Fleet Management Staff Training and Development Deliveries and Collections Upgrading Products Face To Face Customer Service Telephone Enquires Meeting Service Level Agreements Corporate Fleet Management Staff Training and Development



Europcar

• France
• Travel Arrangements
• 700 & Above Employee

• Team Lead Manager

  • Jul 2001 - Oct 2003

  Franchise Fleet Management Deliveries and Collections Upgrading Products Face To Face Customer Service Telephone Enquires Meeting Service Level Agreements Corporate Fleet Management Staff Training and Development Franchise Fleet Management Deliveries and Collections Upgrading Products Face To Face Customer Service Telephone Enquires Meeting Service Level Agreements Corporate Fleet Management Staff Training and Development