Experience

Grampian Housing Association

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Neighbourhood Officer

  • Aug 2021 - Present



Co-op

• United Kingdom
• Retail
• 700 & Above Employee

• Member Pioneer

  • Sep 2020 - Sep 2021

  Bringing together communities, coop members, and local stores to promote local good causes and build cohesive community spirit. Bringing together communities, coop members, and local stores to promote local good causes and build cohesive community spirit.



Moray Council

• United Kingdom
• Government Administration
• 400 - 500 Employee

• Key worker (Employability)

  • Apr 2021 - Aug 2021

  Working with partners to identify, engage and assess the needs and develop the capacity of individuals who face significant barriers to accessing learning, training or work. Monitor, and manage an identified caseload to provide end to end support for learners who are out of work/ in-work and continue support to sustain positive outcomes on the learner journey. Promote, establish and maintain effective and efficient professional working relationships with a range of partners within the Moray Pathways network Co-ordinate, review and evaluate the effectiveness of the learning plan with the individual Show less



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Handler

  • Oct 2020 - Apr 2021

  Handling inbound calls for a high profile campaign, communicating latest information clearly and concisely, taking appointments and recording information, working with vulnerable individuals from a range of backgrounds Handling inbound calls for a high profile campaign, communicating latest information clearly and concisely, taking appointments and recording information, working with vulnerable individuals from a range of backgrounds



Walker's Shortbread Ltd.

• Food and Beverage Manufacturing
• 100 - 200 Employee

• Factory Worker

  • Aug 2020 - Oct 2020



Moray Council

• United Kingdom
• Government Administration
• 400 - 500 Employee

• Community Support Officer

  • Jul 2018 - Jul 2020

  Develop Community Capacity Building support within local communities in Moray. The development of community engagement activity to ensure Single Outcome Agreement needs is successful at a local level. Evaluation and Planning of Community Engagement Support. The lead role in the development of local Community Action Plans and local Community Planning Engagement Activity. A responsibility for the development of a specialist area of work within the Community Support Unit Staff Team.(CATS for example) Managing/supervising staff. – CSOs may undertake staff responsibility as part of their duties.( CCLO etc) Ensuring all Health and Safety Regulations are complied with. Participate in the Council’s Employee Review and Development Programme Show less



Langstane Housing Association

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Policy Officer

  • Sep 2015 - Jun 2018

  1. To review current policies and procedures in accordance with legislative requirements and best practice across all areas of the Association 2. To research, design, develop and distribute new policies and procedures in accordance with legislative requirements and best practice. 3. To develop and where appropriate deliver training for staff on policies and procedures, in conjunction with Managers and where appropriate provide advice and guidance in response to policy / professional practice enquiries 4. To produce policy briefings based on up-to-date issues, legislation and best practice and other professional and public material. 5. To organise policy and procedural consultations with staff and tenants where appropriate 6. To ensure that the Association complies with all legislative and regulatory requirements in relation to policy and procedure. 7. To ensure that the Association complies with data protection legislation and document retention requirements. Show less



Moray Council

• United Kingdom
• Government Administration
• 400 - 500 Employee

• Councillor

  • May 2007 - Oct 2014

  A councillor's primary role is to represent the interests of local residents. This includes holding surgeries but also providing community guidance and leadership.Councillors attend full meetings of the council, and some councillors may have executive posts in relation to policy making, delivery of services and use of resources.Councillors may also serve on policy development and scrutiny panels or committees - small groups of councillors who develop new policies for the council or scrutinise existing ones. Such groups may make recommendations to the Council Executive or to full council meetings.In addition councillors may attend, where appropriate, community council meetings, and serve on forums through which local issues can be discussed between elected members, council officers and the wider community.Councillors may also sit on the boards of Arms Length External Organisations (ALEOs). ALEOs are external organisations that can be used by councils to deliver services such as leisure services, economic development and property maintenance.Councillors may also sit on Joint Boards. These include Police and Fire & Rescue Boards, the Forth and Tay Bridge Boards, and Valuation Joint Boards. These Boards are appointed forms of local government charged with the responsibility of overseeing the delivery of a service. For instance Police Boards oversee local policing.Group Representative on - Communities Committees, Audit & Performance, Health and Social Care, Local Review Body, licensing board/committee, Council Representative on - Andersons Institute Care Home Board of Governors, Moray Housing Partnership Committee of Management, Show less

• Administration Assistant (Community Care Finance)

  • Sep 2005 - May 2007

  • Ability to use Microsoft Office, Carefirst and financial management systems.• Strong communication skills with vulnerable people.• Understanding of benefits systems.



Walker's Shortbread Ltd.

• Food and Beverage Manufacturing
• 100 - 200 Employee

• Factory Operative

  • Jun 2003 - Aug 2003

  Baking packing and stacking biscuits and other quality treats. Baking packing and stacking biscuits and other quality treats.