Business Support Administrator

• Jan 2021 - Present

Clinical Support

• Oct 2017 - Jan 2021

Youth Director

• Jul 2014 - Oct 2017

Over the past 18months I have challenged myself and the community to increase the numbers of children and families taking an active part in the community. My main role has been as the Face of SWHC Children and Youth Services. Liaising with families, marketing what we have to offer and setting up new partnerships. It has been a very hands-on role being more of a full-time rather than part-time position. I have had to ensure budgets are kept to, administrative records are kept accurately and at the same time be quite tough in my decision making.

Director

• Jun 2010 - Jun 2015

Baltac limited runs two services and I am looking for a position that will challenge me either on a permanent basis, or on a adhoc consultancy basis through my Limited Company. The two services my company runs are: One is a Consultancy service, (Baltac Ltd) which involves developing Policies and Procedures, and Marketing literature, along with liaison with CQC and prospective clients and individuals. I also support companies in everything else from HR to supporting them with Regulation 26 Visits and improving their CQC ratings as well as Marketing and Business Development on all types of Care Services. As well as offering training packages to cover all standards required within the Health & Social Care sectors. The other service, (Perfect Pals East) is an Evening Social Inclusion activity group for Adults with Learning Disabilities and Mental Health two evenings a week. Our main event is our monthly nightclub at Room 24 on the Eastern Esplanade at Southend seafront. Please e-mail me for further information on either service at baltac@live.co.uk

Registered Manager

• Apr 2013 - May 2014

As the Registered Manager of this home, in the 12months of employment with them I have successfully turned around the fortunes of this home, from having an average of 3 residents for the last 7 years, to having to register an extra 2 beds and take it from its maximum capacity of 6 to 8 beds, of which we currently have 7 residents. I have also negotiated new fees taking the fees to an average of 10% higher than previously agreed as well as gaining more hours of support for each resident that resides in the home.

Manager

• Jan 2010 - May 2010

In this role I am the manager of a service for 4 Adults with Autism. Developing the care plans and staffing structure for the home. With this comes the full responsibility of all HR and Financial functions relating to the home. Management and supervision of 10staff Petty cash and Service User Financial Record Keeping Medication records Training and Development; Planning and Implementation In this role I am the manager of a service for 4 Adults with Autism. Developing the care plans and staffing structure for the home. With this comes the full responsibility of all HR and Financial functions relating to the home. Management and supervision of 10staff Petty cash and Service User Financial Record Keeping Medication records Training and Development; Planning and Implementation

Service Support Co-ordinator (Office Manager)

• Mar 2008 - Dec 2009

, which included HR and Procurement roles for the office and maintain records on the central computer records (e-log system) Administration for the Directors which included maintaining diaries, booking appointments and meetings Sourcing appropriate contracts for the longer term items such as Furniture, Health & Safety equipment, Cleaning materials, and White goods and support the managers from each home in accurate requisitions. Regulation 26 Health & Safety Inspections along with performing the PAT testing was also part of my role.

Manager

• May 2007 - Mar 2008

All HR functions including: Designing and initiating new contracts for staff Design and implementation of Appraisal and Supervision forms Change of terms and conditions to already existing staff contracts Disciplinary, Dismissals, Hiring and Interviewing of new staff Designing web sites, promotional material Design and implementation of new Care Plans. Implementation of new computer based record keeping systems All HR functions including: Designing and initiating new contracts for staff Design and implementation of Appraisal and Supervision forms Change of terms and conditions to already existing staff contracts Disciplinary, Dismissals, Hiring and Interviewing of new staff Designing web sites, promotional material Design and implementation of new Care Plans. Implementation of new computer based record keeping systems

Business Development Manager

• Aug 2005 - May 2007

My main role was as Business Development Manager going out procuring properties for development, Recruiting and Interviewing staff. Liaising with architects in the design and layout of premises. Marketing services to Social Workers and Commissioners Other positions I have had included working for Norwood Ravenswood for 14years as a Registered Manager and Peripatetic Co-ordinator, a NVQ Assessor and Tutor within the Social Care sector, Registered Homes Manager for a number of Private Sector Social Care providers and have always maintained a successful and good level of service.