Project Manager

• Jan 2022 - Present

Estates Buildings Surveyor

• Jul 2021 - Dec 2021

UK Agent WaterVision

• Dec 2019 - Dec 2021

Director

• May 2019 - Jul 2021

UK Agent innowater

• Apr 2020 - Apr 2021

Senior Project Manager

• Nov 2013 - Apr 2019

Responsible for the planning and delivery of projects with budgets from £100k to £24m.Responsible for delivering a phased programme of works with multiple projects in process at any one time.National role with projects running concurrently across the UK.Evaluation and the development of a project concept to approved business case.Use of focus groups and technical specialists to engage key stakeholders and end users.Full involvement in supplier selection during the RFP & RFQ bidding process.Full involvement in the commercial negotiations that form the framework of the project’s contract.Creation and implementation of governance and strategy documents specific to that project including change, RAID, communication, and health & safety.Strong understanding of health and safety incl. CDMIdentification and resolution of project requirements to enable the programme’s delivery.Experience of creating new teams with new roles and defined responsibility , includes recruitment of project and non-project resource including management & technical roles.Profit and loss account management and budget setting.Use of business operating systems and software including Microsoft Office, Microsoft Project & JIRA.Development of a “partnership” way of working with third party suppliers and public sector bodies.Performance management of 3rd party suppliers to ensure contractual obligations are met.Skills in negotiation and arbitration.Use of measurement and verification to validate project benefits.Management of teams (internal & external) and individuals performance.Personal and professional development of team members.Continuous programme and project review to ensure ongoing improvement and lessons are learnt.Capability to acquire and apply new skills and learnings for each project.Ability to recognise and address areas of project inefficiency (incl. costs) by developing and implementing new ways of working, identifying new technology or through automation of tasks.

Operations Manager

• Oct 2008 - Oct 2013

Responsible for the successful management of 1685 beds across multiple sites in Leicester.Full P&L responsibility to deliver multi-million pound turnover per annum whilst controlling costs.Experience in considerable Capital & Lifecycle expenditure in the city including property refurbishments.Management of assets in excess of £50m.Project Management experience both as a Change Agent and team member to drive continuous improvement both locally & nationally.Developed & managed relationships with key University stakeholders and partners resulting in agreements that have increased in considerable value over a 7-year period.Embedded a major organisational restructure at city level, whilst limiting impact on our key stakeholders.Implemented in a timely manner national & local initiatives during considerable period of change to ensure adherence to the core business operating processes, business systems, standards and achieve operational excellence.Oversees multiple departments to deliver a 24hr operation including managing & developing newly formed departments such as security.Experience in recruiting of both management & non management roles.

Regional Business Manager

• Sep 2007 - Sep 2008

General Manager

• Apr 2004 - Aug 2007

Deputy Store Manager

• Jun 1999 - Apr 2004

Deputy Manager in stores responsible for upto 800 members of staff & with an annual turnover ranging from £16m to £58m.Developed & implemented stringent stock control processes on all fresh departments to drive wasteage & reduce stock loss below company targets. Planned and executed store refurbishments.Built relationships with the relevant local & national government bodies.Line managed multiple skilled & unskilled Department Managers & Department Supervisors inc Ambient, Fresh, Bakery, Delicatessen, Fishmonger, Butcher, Petrol Station, Coffee Shop, Dry Cleaning, Homewares, Electrical & Pizzeria.Designated training manager for new managers to the region.Piloted new processes, procedures and technology solutions within the business and imparted to direct reports.Led departments through operational restructure.Increased LFL sales on fresh departments through increased stock availability & greater support of promotions.Implemented local ideas to drive customer satisfaction at site and improve store scores over the national average.

Store Manager

• Nov 1998 - Jun 1999

Store Manager responsible for upto 30 staff and with annual turnover in excess of £2.6m.Reduced stock holding by over £500k over a 6 month periodIncreased LFL store sales by over 10% over 8 months.Re-merchandised all departments in the store to drive sales & profitability.Ensure all key customer service levels within the business are met.Work alongside all local & national government bodies to ensure all our legal obligations are met.Be fully compliant on both internal & external regulations to ensure Health & Safety, Food Safety & Legislation are met and that documentation proves due diligence.Deliver the Profit & Loss targets for the site.Line Manage both skilled & unskilled Department Managers & Department Supervisors.Proactively manage performance, conduct disciplinary & appeal hearings where necessary.Develop training structure for new employees impart new processes, procedures and technology solutions to direct reports.Regularly review resource requirements versus demand paying particular attention to time of year and weekly customer transaction data.Identify needs & proactively engage with the store team to develop thinking & define policy, process or best practice, which add to the continuous improvement of the business & its performance. Leading from the front be an advocate of all processes and policies to harness a culture of compliance & best practice.

Store Manager

• Nov 1991 - Nov 1998

Store Manager responsible for upto 20 members of staff with an annual turnover in excess of £1.3m.Led team through period of change from Kwick Save to Somerfield Stores.Increased sales in store through better use of promotional space, linked promotions and greater stock availability.Reduced stock loss through added controls from point of delivery to point of sale.Merchandise effectively and to plan.Work alongside all local & national government bodies to ensure all our legal obligations are met.Be fully compliant on both internal & external regulations to ensure Health & Safety, Food Safety & Legislation are met and that documentation proves due diligence.Deliver the Profit & Loss targets for the site.Line Manage Department Supervisors.Proactively manage performance, conduct disciplinary & appeal hearings where necessary.Develop training structure for new employees impart new processes, procedures and technology solutions to direct reports.Regularly review resource requirements versus demand paying particular attention to time of year and weekly customer transaction data.Identify needs & proactively engage with the store team to develop thinking & define policy, process or best practice, which add to the continuous improvement of the business & its performance. Leading from the front be an advocate of all processes and policies to harness a culture of compliance & best practice.Ensure all key customer service levels within the business are met.