Experience

AccessHQ

• Australia
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Test Analyst

  • Apr 2020 - Present



Unitywater

• Australia
• Utilities
• 400 - 500 Employee

• Test Manager

  • Jul 2019 - Apr 2020

  Working through AccessHQ, managing the testing of Project PERFORM. Project PERFORM is a partnership of AccessHQ, KPMG, Greencloud, Technology One, Clarita, Kronos, Axisum and Sum Total to deliver the replacement of the procurement, finance and HR functions. Including new time management system, parole and skill management systems. Working through AccessHQ, managing the testing of Project PERFORM. Project PERFORM is a partnership of AccessHQ, KPMG, Greencloud, Technology One, Clarita, Kronos, Axisum and Sum Total to deliver the replacement of the procurement, finance and HR functions. Including new time management system, parole and skill management systems.



eHealth Queensland

• Australia
• Hospitals and Health Care
• 300 - 400 Employee

• Senior Test Analyst

  • Oct 2017 - Jul 2019

  Testing of the ieMR Advanced Rollout Project Testing of the ieMR Advanced Rollout Project



CGI

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Test Manager

  • Apr 2017 - Sep 2017

  Managing the testing delivery to CGIs Queensland Government project Managing the testing delivery to CGIs Queensland Government project



Victorian Registration and Qualifications Authority

• Australia
• Government Administration
• 1 - 100 Employee

• Test Manager

  • Feb 2016 - Apr 2017

  Projects: Epsilon – Replacement of the VRQA main system into Microsoft CRM State Register – Replacement of the State Register into Microsoft CRM The role was to manage/co-ordinate the testing from the businesses perspective, help the VRQA with their business analysis and to track and manage all defects/issues affecting the VRQA. Both were Agile developments with the State Register starting 3 months into the Epsilon project Test Management • Creation of the Test Strategy, including setting up the test methodology, working with projects to deliver test plans, negotiating test environments, managing the test defect process, working with External developers, business owners and business testers in collaborative and agile team developments, including delivery of test reporting - daily progress, test execution report, defect progress report and test summary report, identifying and documenting business risks and issues. • Co-ordination of the testing process, including training staff to carryout UAT, business/user acceptance testing, data migration, retrofit and regression testing, Test management tool (ALM), issue tracking system (Vendors tool - JIRA), • Data Migration, co-ordination of the parallel testing of existing/ new systems and conversions from old to new systems. Defect Incident Management Creation, Maintenance and management of a Known Problem Register sourcing, defects not fixed in projects/releases, issues from Testing/Help Desk Incidents and Discussions with Business trail Sites, working with developers and the business to resolve the issues. Business Analysis Review of Requirements Traceability Matrix from the business perspective, analysis of business functions. Working with the vendor s business analysis team to ensure they had an understanding of the requirements.



National Disability Insurance Agency

• Australia
• Government Administration
• 700 & Above Employee

• Test Manager/Lead

  • Aug 2014 - Dec 2015

  The role was to manage/co-ordinate the testing from the businesses perspective and to track and manage all defects/issues affecting the NDIA. Test Management - Creation of the Test Strategy, including setting up the test methodology, working with projects to deliver test plans, negotiating test environments, managing the test defect process, working with External developers, business owners and business testers in collaborative and agile team developments, including delivery of test reporting - daily progress, test execution report, defect progress report and test summary report, identifying and documenting business risks and issues. Test Lead - Co-ordination of the testing process, including training staff to carryout UAT, business/user acceptance testing, data migration, operational readiness, retrofit and regression testing, developed Requirements Traceability Matrix from an assortment of separate functional documents and use cases, developed applications for testing, - Test management tool (MS Excel), problem tracking system (Share point), Data Migration test tool (MS Access), co-ordination of the parallel testing of existing/ new systems and conversions from old to new systems. Test Analyst - Testing of the movement of NDIA infrastructure and SOE from Department of Social Security to Department of human services, including upgrades to Microsoft office, sharepoint, outlook and SAP,Testing across multiple systems, releases in the main business system in Siebel, Participant and Provider Portals, developed in .net, Trim, eProcurement/Staff Reimbursement/Grants reporting in SAP, Share point 2013 upgrade, including the development of Intranet and Internet by external developers. Defect Incident Management - Creation, Maintenance and management of a Known Problem Register sourcing, defects not fixed in projects/releases, issues from Testing/Help Desk Incidents and Discussions with Business trail Sites, working with developers and the business to resolve the issues.



Tech Mahindra

• IT Services and IT Consulting
• 700 & Above Employee

• Delivery of Testing services

  • Jul 2010 - Mar 2014

  Test Service delivery - Testing services to the NAB and MLC, including Performance Testing, Test Management, Test Leads and Test analysts. •Increased the size of the performance test team to providing performance test management, performance architecture and performance engineering, this has required forming a partnership with a local Melbourne company to provide the high end specialist performance engineering/architecture. •Increased customer satisfaction rating from 35% to 68% in 12 months, by working with the stakeholders to address their issues and concerns. Test Management - Working on various concurrent projects within releases, ensuring the testing was prepared and carried out to met the stage gates for the release. •Developed Test plans, analysed test requirements to design of test cases and test script, test execution and test reporting. •Managed the difficult projects that were struggling, ensuring they were brought back on track and delivered; •Managed the full testing cycle, unit, system, Integration, security, smoke testing, performance testing and user acceptance, •Management of test teams with a mixture of onshore and offshore testers testing systems across different partner organisations Senior Test Analyst •Working with business on banking projects - including many variations of Mortgages, bundled products, introducing new products into the call center, Mortgages and Credit Cards, Data Warehouse Payments transformation and Securitisation products and rules, Superannuation (MLC). •Non functional testing of applications, including disaster recovery and fail over testing.



Department of Transport and Main Roads

• Australia
• Government Administration
• 700 & Above Employee

• Senior Test Analyst

  • Mar 2009 - Apr 2010

  • Successfully testing and releasing of a range of improvement projects to allow the business to bring its reporting into line with changes made to operational areas within Queensland, including Oracle Forms, Oracle Reports and web based applications; •Development of Requirements Traceability Matrices for projects to track the covering of business requirements; •Developed test plans, test schedules, test case and ran the test execution; •Management of the defect tracking system using JIRA including ensuring all test evidence is stored and available for auditing. Identifying and documenting risks and issues, Daily and weekly reporting to the project methodology standard; •Solving major problems though analysis and problem solving skills, including interrogation of the database to determine the data that would be presented in the new reporting structures. •Using SQL to validate database table updates, using TOAD.



La Trobe Financial

• Australia
• Financial Services
• 300 - 400 Employee

• User Acceptance Test Manager

  • Jan 2008 - Nov 2008

  •The UAT manager role was really a full cycle test management role including system testing, integration testing, performance testing/performance tuning, functional testing and user acceptance testing. •As the client did not have a dedicated testing team or any experience in any forms of testing, it involved training the staff to write test cases, carryout structured testing and report defects. •Successfully implemented a sustainable testing program that LaTrobe could take ownership of; •As the off shore developers had never developed a financial system and were starting from scratch the role involved working closely with the developers and the offshore system testers to ensure they understood the requirements and built/tested the system accordingly; •Development of a traceability matrix to identify the capture of the business requirements into system requirements and identify any gaps; •Set up of quick test pro, implementation into the organisation and training of the tester on how to use it; •Using SQL to update and enhance Test Quick Pro tests; •As the project to map data from the current systems into the new system had not begun, create all data for testing, using automated scripts to populate the data base.



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• SIT Test Coordinator/Defect Manager

  • Apr 2007 - Dec 2007

  Working in the credit management stream, co-coordinating the testing of a consortium from 5 companies. •Management of diverse vendor groups with different testing requirements for a large financial based system, requiring a high level of relationship management with the teams and between the teams; •Development of the Detailed Test Plan, and review of all test cases/test scenarios to ensure they covered the requirements in the Traceability matrix; •Review and update of the Master Test Plan •Managing the testing process, including developing project plans, and schedules for the testing; •Management of the test execution and defect tracking system including ensuring all test evidence is stored and available for auditing; •Management of the defect process using Quality Center to ensure all defects are properly priorities and that major defects are fixed within agreed timeframes; •Identifying and documenting business risks and issues; •Daily and weekly reporting to the project methodology standards, including presentations to steering committees and other consortiums developing the front end data entry system; •Negotiation and configuration of Test environments and load schedules; and •Arranging and chairing meetings between the SIT and UAT teams to negotiate the merging of these two testing phases to ensure both teams had a full test run when the delivery of the front end system which creates the data was delayed.