Head, Capability Development and Learning, NTUC Industry Training & Transformation

• Apr 2022 - Present

Together with capability development team:Develop competency framework and implement competency development initiatives for growing team of industry facing officers, together with organisation HR. This includes monthly learning Communities of Practice (COP), classroom learning, learning journeys and other suitable interventions. Develop partnerships with external partners to strengthen transformation toolkit that teams across industry sectors can leverage in their transformation consulting.Together with team leads, review coach new officers in their client engagement and facilitation of transformation roadmapping. Review and research on potential innovation to strengthen the value proposition of officers to engage and partner companies more effectively.Host department learning events and emcee organisation level engagements with industry, workers and other stakeholders. Show less

Head, Secretariat, NTUC Training and Transformation Group

• Sep 2019 - Mar 2022

Design and conduct of Operations and Technology Roadmapping (OTR) for companies onboard Company Training Committees (CTCs) to chart transformation roadmapWork with internal and external ecosystem solution providers to aid in implementation of company's strategy roadmapLead team of officers in the outreach and implementation of OTR and support solutioning; was concurrently Lifestyle industry sector team lead (2020)Host industry facing engagements, including as emcee and panel dialogue e.g. launch of tourism sector capability development roadmap and industry panel dialogue, together with STB, senior government and union stakeholders. Head Secretariat team to:- Chart and drive execution of departmental plans and strategies- Drive varied initiatives, such as marketing communications plans, trial initiatives- Establish collaborations and synergies with government agencies and external partners Show less

Freelance Voiceover Artist and Host

• Jul 2022 - Present

Principal Manager, Skills Development Division, Skills Promotion (secondment)

• Jul 2018 - Aug 2019

Collaborate with partners, including SNEF, NTUC, TACs, IHLs, amongst others, to help enterprises leverage over 30 Skills Frameworks to strengthen their human capital capabilities and practices, such as through business clinics, workshops and suitable support. Engage with enterprise stakeholders, including senior and middle management, to gain buy-in on the benefits and use of Skills Framework and jobs-skills initiatives, in areas such as talent attraction, learning and development, career management, amongst others. Develop resources and tools to help enterprises understand and make use of Skills Framework in their HR applications, such as byte-sized instructional videos. Collaborate, guide and coach colleagues in respective work portfolios, towards achieving stakeholder outcomes. Show less

Assistant Director, Stakeholder Leadership Development, Ong Teng Cheong Labour Leadership Institute

• Oct 2010 - Jun 2018

Consult with key stakeholders/ heads of departments of internal departments and leadership teams to design systematic leadership development plans and solutions. Develop and update leadership competency framework for union leaders. Curate and package classroom and blended learning solutions for union leadership development. Design and facilitate leadership, corporate planning and customised learning interventions, for trade unions, internal departments, and union-management partnerships. Design and deliver Staff Orientation Programmes targeting senior officers in NTUC ARU and NTUC Social Enterprises, including facilitating dialogues between new hires and senior Labour Movement leaders / CEOs of Social Enterprises. Design, host and facilitate regular organisation wide employee learning days in consultation with senior management. Design, host and facilitate Industry Transformation Map (ITM) seminars, in collaboration with e2i and sector agencies, towards catalysing enterprise transformation. Host conferences, launch events and panel dialogue e.g. Labour Movement Servant Leadership conference and panel discussion, launch of Labour Movement ReUnion event at National Museum. Support in the leading and running of leadership training and development team Supported in NTUC's strategic and corporate planning, working with department leaders to understand and strategy alignment and synergy (concurrent role in 2016). Oversee admin services team that supports multiple functions of the Institute. Show less

Learning & Development Partner, Human Resources

• Oct 2008 - Oct 2010

Consult with internal clients and departments on their learning and development needs Champion e-learning initiatives and efforts organization wide Facilitate learning and teaming interventions for internal clients Design and conduct workshops and programmes for staff and management Support in the design of overall organizational learning and development strategy Consult with internal clients and departments on their learning and development needs Champion e-learning initiatives and efforts organization wide Facilitate learning and teaming interventions for internal clients Design and conduct workshops and programmes for staff and management Support in the design of overall organizational learning and development strategy

Team Leader, Learning & Development

• Jul 2005 - Oct 2008

Consult with educational institutions on education interventions for students and leadership development interventions for school leaders Conduct workshops and programmes for students and schools Facilitate learning and teaming programmes for teachers Conduct experiential learning and classroom based programmes for students and teachers Lead, coach and mentor a team of in-house and associate trainers Consult with educational institutions on education interventions for students and leadership development interventions for school leaders Conduct workshops and programmes for students and schools Facilitate learning and teaming programmes for teachers Conduct experiential learning and classroom based programmes for students and teachers Lead, coach and mentor a team of in-house and associate trainers