Experience

Savant Labs

• United States
• Software Development
• 1 - 100 Employee

• Co-Founder

  • Oct 2021 - Present



Dun & Bradstreet

• United States
• Information Services
• 700 & Above Employee

• Senior Director, D&B Digital

  • Jan 2020 - Sep 2021

  Launching D&B Lattice in the United Kingdom. Driving Sales and enabling Operations, Professional Services, and Customer Success teams to ensure revenue growth and sustain customer value.

• Senior Director, Data Services

  • Jun 2019 - Jan 2020

  Build robust and scalable data services to support Lattice Customer Data Platform. Acquired by Dun & Bradstreet in July 2019



Lattice Engines

• United States
• Software Development
• 1 - 100 Employee

• Sr. Director of Data Services

  • Aug 2015 - Jun 2020

  - Manage engineering team responsible for building, automating, and maintaining data solutions for customer implementations. - Develop service offerings to support Lattice products and increase customer value. - Drive efficiency of Professional Services organization through innovation and process standardization.

• Customer Engagement Manager

  • Oct 2011 - Jul 2015

  - Managed implementation projects for customer deployments, creating solutions that maximized customer value while being efficiently maintained. - Drove product innovation by collecting and synthesizing customer feedback for the Product and Engineering teams. - Mentored customers on adapting sales and marketing processes to accelerate revenue using Lattice products and solutions.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Graduate Development Program Trainee

  • Jul 2010 - Oct 2011

  - Acted in sales and operational roles throughout the branch network, acquired clients and managed branch processes. - Analyzed retail checking products and increased revenue through fee based initiatives - Developed strategy to optimize customer acquisition through digital channels - Acted in sales and operational roles throughout the branch network, acquired clients and managed branch processes. - Analyzed retail checking products and increased revenue through fee based initiatives - Developed strategy to optimize customer acquisition through digital channels