BDC Representative

• Oct 2019 - Present

Account Executive

• May 2019 - Oct 2019

Internet Sales Manager

• Sep 2017 - Feb 2019

50-80 Phone Calls and Emails daily. Customer Service follow ups. Demo the vehicle with customer. Prepare paperwork from start to finish. 50-80 Phone Calls and Emails daily. Customer Service follow ups. Demo the vehicle with customer. Prepare paperwork from start to finish.

BDC, Sales, Customer Service

• May 2016 - Sep 2017

Sales, Customers Service Sales, Customers Service

BDC, Retail Sales, Customer Service

• Aug 2013 - May 2016

• Follow-up with Internet leads via telephone and e-mail • Provide customer service to retail customers in the showroom • Schedule appointments with prospective buyers • Manage negotiations and all sales-related paperwork • Sale 10-15 cars per month on average • Finalize delivery of vehicles to customers • Follow-up with Internet leads via telephone and e-mail • Provide customer service to retail customers in the showroom • Schedule appointments with prospective buyers • Manage negotiations and all sales-related paperwork • Sale 10-15 cars per month on average • Finalize delivery of vehicles to customers

Internet/ Retail New and Used Car Sales Consultant

• May 2010 - Aug 2013

• Followed-up with leads via telephone and e-mail • Scheduled appointments with prospective buyers • Managed negotiations and all sales-related paperwork • Sold 10-15 cars per month on average • Finalized delivery of vehicles to customers • Followed-up with leads via telephone and e-mail • Scheduled appointments with prospective buyers • Managed negotiations and all sales-related paperwork • Sold 10-15 cars per month on average • Finalized delivery of vehicles to customers

Account Manager

• Jul 2005 - May 2010

• Provided sales, training and customer retention duties • Implemented marketing solutions for automotive industry • Communicated marketing and advertising ideas to service directors, managers and general managers • Established healthy and comfortable relationships between automotive dealerships • Performed quality communications with outside sales team • Led in the management of parts for Orange County and San Diego dealerships • Provided sales, training and customer retention duties • Implemented marketing solutions for automotive industry • Communicated marketing and advertising ideas to service directors, managers and general managers • Established healthy and comfortable relationships between automotive dealerships • Performed quality communications with outside sales team • Led in the management of parts for Orange County and San Diego dealerships

Internet Sales Representative

• Jun 2004 - Sep 2005

• Followed-up with Internet leads via telephone and e-mail • Scheduled appointments with prospective buyers • Collaborated with Internet Sales Director • Managed negotiations and all sales-related paperwork • Sold 30-40 cars a month on average • Finalized delivery of vehicles to customer • Followed-up with Internet leads via telephone and e-mail • Scheduled appointments with prospective buyers • Collaborated with Internet Sales Director • Managed negotiations and all sales-related paperwork • Sold 30-40 cars a month on average • Finalized delivery of vehicles to customer

Account Manager

• 1999 - 2000