Experience

GTS Technology Solutions

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• IT Support Technician

  • Nov 2020 - Present



ProActive Business Solutions, Inc.

• IT Services and IT Consulting
• 1 - 100 Employee

• IT Relocation Technician

  • Apr 2019 - Nov 2020

  Accurately complete standardized inventory sheet and layout of equipment including port connections. Ensured equipment is accurately labeled with origination/destination information.Disconnected PC equipment and peripherals at location.Reconnected PC equipment and peripherals to exact specifications listed on move sheet. Documented and escalate any issues encountered Accurately complete standardized inventory sheet and layout of equipment including port connections. Ensured equipment is accurately labeled with origination/destination information.Disconnected PC equipment and peripherals at location.Reconnected PC equipment and peripherals to exact specifications listed on move sheet. Documented and escalate any issues encountered



St. Philip's College

• United States
• Higher Education
• 100 - 200 Employee

• Network Maintenance Specialist

  • Aug 2016 - Dec 2016

  Configured dozens of Windows and IOS devices for school use. Inventoried and cataloged over $100K of electronic devices without discrepancies. Used critical thinking and problem solving daily to troubleshoot and repair hardware and software problems within the campus Network. Provided tutoring for students covering multiple operating systems (Windows, Linux, Cisco IOS) in accordance with school policies, quality, and safety procedures. Configured dozens of Windows and IOS devices for school use. Inventoried and cataloged over $100K of electronic devices without discrepancies. Used critical thinking and problem solving daily to troubleshoot and repair hardware and software problems within the campus Network. Provided tutoring for students covering multiple operating systems (Windows, Linux, Cisco IOS) in accordance with school policies, quality, and safety procedures.