Executive Assistant to Chief Executive Officer

• Oct 2022 - Present

Salesforce Administrator

• Jun 2022 - Jan 2023

Executive Personal Assistant

• Feb 2022 - Jan 2023

Provide daily organizational and administrative support to CEO for home and business needs. Provide daily organizational and administrative support to CEO for home and business needs.

Office & Operations Manager

• Oct 2020 - Jan 2022

Steered and managed facility operations. Formulated and executed diligent schedules for both clinical and office teams. Prepared follow-up plans and schedules for clients regarding all office and treatment visits. Oversaw all aspects of new hires’ recruitment, onboarding, and training while closely cooperating with executive management. Analyzed, identified, and appropriately exploited sales opportunities for maximum revenue generation. Boosted client satisfaction and retention rates by optimizing client experience through top-notch customer service. Show less

Office Manager

• Jan 2019 - Sep 2020

Administered full spectrum of office and clinical operations, including documentation, calendar, and schedule management. Facilitated all new hires’ onboarding, including assisting with obtaining mandatory credentials. Provided comprehensive guidance to fresh inductees on company policies, platforms, software, and services. Administered full spectrum of office and clinical operations, including documentation, calendar, and schedule management. Facilitated all new hires’ onboarding, including assisting with obtaining mandatory credentials. Provided comprehensive guidance to fresh inductees on company policies, platforms, software, and services.

Department Coordinator & Executive Assistant

• Aug 2013 - Jan 2019

Performed a diverse range of administrative tasks, including department form development, procedures creation/implementation, and data collection/updating. Oversaw medical billing operations, including payments collection and financial record updating. Updated and maintained patient records in HER/EMR systems. Provided proactive support to six doctors in managing schedules, including appointments, procedures, and surgeries. Delivered effective assistance to Medical Director with all practice-related projects. Show less

Executive Assistant

• Jun 2012 - Aug 2013

Facilitated director of youth development in managing administrative operations for community. Created and sustained calendar for the entire Youth Development team. Coordinated travel arrangements, meetings scheduling, conference rooms allocation, and agenda development. Facilitated director of youth development in managing administrative operations for community. Created and sustained calendar for the entire Youth Development team. Coordinated travel arrangements, meetings scheduling, conference rooms allocation, and agenda development.

Operations Manager & Executive Assistant

• Jan 2010 - Jun 2012

Supported CEO for all new implementations. Oversaw executive business and personal calendars on CEO’s behalf. Managed all executive travels. Updated and maintained company websites and maintain social media accounts by collaborating with IT team. Assisted with product creation of 3 new products. Supported CEO for all new implementations. Oversaw executive business and personal calendars on CEO’s behalf. Managed all executive travels. Updated and maintained company websites and maintain social media accounts by collaborating with IT team. Assisted with product creation of 3 new products.