Data Analyst

• Feb 2022 - Present

• Collaborated with internal stakeholders and led the ” Class Attendance Tracker” project, which gave insight directly to the executive team. • Created professional‑looking dashboards and set them up to be automatically updated as new data arrives. • Created queries on and retrieved data from VETtrak and manipulated them to be presented in reports. • Fixed and improved work processes to save time and present more accurate data. • Collaborated with internal stakeholders and led the ” Class Attendance Tracker” project, which gave insight directly to the executive team. • Created professional‑looking dashboards and set them up to be automatically updated as new data arrives. • Created queries on and retrieved data from VETtrak and manipulated them to be presented in reports. • Fixed and improved work processes to save time and present more accurate data.

Information Technology Support Specialist

• Jul 2020 - Oct 2021

•Programmed and integrated various telecommunications equipment such as VoIP, 4GS and industrial phones. •Tested PCB assemblies according to the validation/verification procedure while preparing relevant test sheets andfixing any faults detected. •Provided support to customers professionally and fixed their faulty units via telephone or live remote support. •Provided IT support to employees, such as network registration, printer installation, firmware upgrades and trou‑bleshooting email and other client‑server problems. •Installed, configured and maintained various IT types of equipment, including IP PBXs, servers and databases. •Extensively involved in various project management tasks while reporting directly to the senior project manager andvarious project consultants. •Advised on the design and integration of a IP PABX that was used in an emergency VOIP tunnel emergency communications network Show less

Information Technology Support Officer

• Jun 2021 - Jun 2021

•Quickly adapted to the new systems while demonstrating strong technical knowledge of PC hardware and software. •Managed multiple issues at once while prioritising them and adhered to the troubleshooting processes to solve them. •Communicated effectively with invigilators and team members in a fast‑paced environment using Slack and Zoom. •Quickly adapted to the new systems while demonstrating strong technical knowledge of PC hardware and software. •Managed multiple issues at once while prioritising them and adhered to the troubleshooting processes to solve them. •Communicated effectively with invigilators and team members in a fast‑paced environment using Slack and Zoom.

Industry Experience

• Mar 2020 - Jun 2020

• Managed the design, implementation, and maintenance of the required database system for a mobile application. • Collected and wrangled data from different sources in different formats using Python. • Ensured the accuracy and completeness of data in a timely and effective manner using MySQL. • Managed the design, implementation, and maintenance of the required database system for a mobile application. • Collected and wrangled data from different sources in different formats using Python. • Ensured the accuracy and completeness of data in a timely and effective manner using MySQL.

Intern

• Jan 2020 - Mar 2020

Graduation Project

• Sep 2017 - Jun 2018

• Merged different data sets and constructed relevant models, then grouped them into research communities. • Calculated indices such as PageRank, which allowed us to rank fields and researchers. • Merged different data sets and constructed relevant models, then grouped them into research communities. • Calculated indices such as PageRank, which allowed us to rank fields and researchers.

Intern

• Jun 2017 - Aug 2017

• Developed unit test cases using JUnit in Java. • Integrated them into Jenkins, a continuous integration tool. • Developed unit test cases using JUnit in Java. • Integrated them into Jenkins, a continuous integration tool.