Experience

HoppyGo

• Czechia
• Information Technology & Services
• 1 - 100 Employee

• Product Manager

  • Dec 2020 - Present

  As product owner, I thrive to improve the product so to provide our users great experience while to ease the work of our internal teams and make it thus more efficient.I'm middle (wo)man between our customers (drivers & car owners), internal teams (fleet, customer care, marketing, finance, country managers,...) and IT team-Having overview on whole product and processes -In charge of customer journeys, for drivers & owners, to ensure consistency across the platforms-Collecting feedback on product improvement and new features from above mentioned parties-Building product backlog & its prioritisation-Analyses of desired improvements, new feautures, assessing potential impacts on other part of the product,...-Managing product design (UX/UI)-Business requirements for development-Daily touch with development team, ensure that everything is developed as designed and describedBesides improving the product, we look for new revenues streams, how to scale the product further, as for new markets or tweaking the product for other use cases.



Creative Dock

• Czechia
• Software Development
• 200 - 300 Employee

• Product Owner

  • Apr 2020 - Sep 2020

  Product Owner for application Můj Albert. Application helping people to eat better while saving money.- Designing and describing product adjustments and improvements based on customer feedback and product usage data- Designing, analysing, describing and planning of product innovations (new features)- Analysis of product usage data- Obtaining and analysing customer insights and feedback on product- Close cooperation with IT development team in order to design solution that is also feasible from technical perspective- Business requirements for product innovations and product adjustments- Being part of inventing customer’s activation strategy- Communication and cooperation with client and its relevant departments- Communication and cooperation with internal teams (UX/UI, dev team, data team, retails expert, marketing, legal,...)

• Product Owner

  • Mar 2019 - Mar 2020

  Product owner for digital consumer loan for both brick-and-mortar stores and e-shops – assignment was to find a solution that is beneficial for both bank and retailer. Striving to create a unique user experience by replacing traditional paperwork process with on-line process. The biggest challenge was to design customer journey that provides smooth user experience while being complain with legislative (German and Hungarian).Main activities:Market Analysis – identifying trends, leading startups, customer behavior now and in the future. On the other hand, investigating market size and potential, competition and deriving insights that help to build new products.Customer Research – F2F interviews, focus groups, identifying leading communities, follow up calls with customers, direct sales and all other activities needed to identify core emotions, customer needs and customer problems.Feasibility studies - preparing feasibility studies (financial, legal, technical) for proposed solutions in order to evaluate potential also from other perspectivesProduct Development – shaping insights into final solution that will change the market and solve customers' problems. - Designing, analysing and describing the product- Creating product prototype in UX design tool- User testing and polishing the product based on customers‘ feedback - Building different customer journeys- Tight cooperation with legal and risk team on designing risk model and approval process- Elaborating product roadmap- Preparing business requirements for it development- Sales of solution to partners (B2B business)

• Product innovation and development

  • Nov 2018 - Feb 2019

  Working on solutions of finding new distribution channels for life insurance and pension plan. The winning solution, in which I was deeply involved, now exists on the market https://spokojenapenze.cz. Main responsibilities:Market Analysis – identifying trends, leading startups, customer behavior now and in the future. On the other hand, investigating market size and potential, competition and deriving insights that help to build new products.Customer Research – F2F interviews, focus groups, identifying leading communities, follow up calls with customers, direct sales and all other activities needed to identify core emotions, customer needs and customer problems.Product Development – shaping insights into service/product solutions that will change the market and solves customers' problems. Determination of product features, value proposition, positioning or target market.Feasibility studies - preparing feasibility studies (financial, legal, technical) for proposed solutions in order to evaluate potential also from other perspectives



The Trade Council

• Denmark
• Government Relations
• 1 - 100 Employee

• Commercial Advisor

  • Apr 2018 - Oct 2018

  Export consultancy and public affairs services in CEE region with main focus on CZ and SK marketsMember of Global industry teams for Health industry and Agro&Food industry, having regional coordination functionResponsible especially for sectors: Health, Food-Tech, Agriculture, Machine Industry, AutomotiveMain tasks:• Sales of Trade Council’s export consultancy services, including: - Developing export/business strategies for Danish companies - Market analyses and partner search - Sourcing activities - Feasibility studies in the connection with Danish investments - Consulting, support and monitoring of the processes related to FDI - Joint export promotion activities - Organising of visiting programmes• Providing public affairs services • Developing network with private and public stakeholders• Mentoring of Danish and Czech trainees and students• Digital marketing activities

• Junior Commercial Advisor

  • Apr 2016 - Apr 2018

  Export consultancy services in CEE region with main focus on CZ and SK marketsResponsible especially for sectors: Health, Food-Tech, Agriculture, Machine Industry, AutomotiveMain tasks:• Sales of Trade Council’s export consultancy services• Developing export/business strategies for Danish companies• Market analyses• Partner search• Sourcing activities• Developing network with private and public stakeholders• Feasibility studies in the connection with Danish investments• Consulting, support and monitoring of the processes related to FDI• Joint export promotion activities• Organising of visiting programmes• Mentoring of Danish and Czech trainees and students



Ministry of Foreign Affairs of Denmark

• Denmark
• International Affairs
• 700 & Above Employee

• Student Asistant, The Trade Council, The Royal Danish Embassy in Prague

  • May 2015 - Mar 2016

  Support to the Trade Department and Commercial AdvisorsMaint tasks:• Search for and analysing of business data• Identifying of partners for Danish companies• Contact and communication with relevant stakeholdres• Writing of reports Support to the Trade Department and Commercial AdvisorsMaint tasks:• Search for and analysing of business data• Identifying of partners for Danish companies• Contact and communication with relevant stakeholdres• Writing of reports



Ministry of Agriculture of the Czech Republic

• Czechia
• Government Administration
• 1 - 100 Employee

• Assistant, the 1st Deputy's office

  • Jul 2014 - Jun 2015

  Assistant at the office of 1st Deputy of Ministers and officer at the Department of Foundation activitiesMain tasks:• Preparation of materials for 1st Deputy of Minister• Searching for data and needed information• Data analysis• Preparation of reports Assistant at the office of 1st Deputy of Ministers and officer at the Department of Foundation activitiesMain tasks:• Preparation of materials for 1st Deputy of Minister• Searching for data and needed information• Data analysis• Preparation of reports



European Parliament

• Belgium
• Political Organizations
• 700 & Above Employee

• Assistant at the office of Member of Parliament

  • Mar 2014 - Jun 2014

  Part-time internship at the office of Member of ParliamentSupport of MEP's office:• Draft of speeches and press articles• Analysing of legal acts and related documents Part-time internship at the office of Member of ParliamentSupport of MEP's office:• Draft of speeches and press articles• Analysing of legal acts and related documents