Experience

First Contact

• Australia
• Real Estate
• 100 - 200 Employee

• Group Financial Controller

  • Mar 2007 - Present

  First Contact has been at the forefront of service innovation since 2007. Borrowing a unique ethos from the luxury hotel sector, everything from our service promise, to our genes, non-negotiable standards, and genuine service culture offer a premium hotel experience that is refined to the commercial property sector. As the leader in managed workplace service solutions, and advisory for the premium asset and corporate market, Barbara is responsible for finance, accounting, group policy, and business process renewal at First Contact. Using leading-edge training methodologies, we mentor and manage 200+ highly trained hoteliers, including several accredited Golden Keys (Clefs d’Or) members who direct workplace services for premium corporations in Australia, Singapore, New York and London ______________________________________________________________________________ Executive hospitality, workplace concierge, virtual concierge, security management, visitor management systems, outsourced solutions, managed concierge services, managed hotel services, risk management plan, procurement, concierge, ASX, green fields site, building management, tendering, base building concierge, pre-opening, facility management, outsourcing, recruitment, conference suite management, facility management



Manhattan Group

• United States
• Hospitality
• 1 - 100 Employee

• Finance Administration Manager

  • Apr 2003 - Present