Barbara Walker
Customer Service Management at Resource Label Group LLC- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Jeffrey S. Wenger, MM
I have worked both with and for Barbara for over five years, and it's been nothing short of a privilege and an honor to be a teammate of hers. Barbara is a consummate professional who has the unusual ability to not only manage to the bottom line, but do so with empathy. She is always a shining light in the office and is as nice as she can be, but as tough as she has to be, when appropriate. She would not only be a stellar addition as a Customer Service Manager, but here at South Central A\V, she actually ESTABLISHED the new Customer Service Department by developing all the processes and procedures from scratch. No matter the Customer Service/Retention role available, a company could do no better than to allow Barbara to lead the way to their success.
Theresa Victor-Pitts
Barbara is an excellent manager. She is results driven, always helping employees be their best and meet their goals. As a manager, we met on a regular basis to discuss our procedures and work to improve them, if necessary. She was involved in the workings of our department and invested in our exceeding expectations. I know Barbara would be a great asset to any Customer Service team.
Jeffrey S. Wenger, MM
I have worked both with and for Barbara for over five years, and it's been nothing short of a privilege and an honor to be a teammate of hers. Barbara is a consummate professional who has the unusual ability to not only manage to the bottom line, but do so with empathy. She is always a shining light in the office and is as nice as she can be, but as tough as she has to be, when appropriate. She would not only be a stellar addition as a Customer Service Manager, but here at South Central A\V, she actually ESTABLISHED the new Customer Service Department by developing all the processes and procedures from scratch. No matter the Customer Service/Retention role available, a company could do no better than to allow Barbara to lead the way to their success.
Theresa Victor-Pitts
Barbara is an excellent manager. She is results driven, always helping employees be their best and meet their goals. As a manager, we met on a regular basis to discuss our procedures and work to improve them, if necessary. She was involved in the workings of our department and invested in our exceeding expectations. I know Barbara would be a great asset to any Customer Service team.
Jeffrey S. Wenger, MM
I have worked both with and for Barbara for over five years, and it's been nothing short of a privilege and an honor to be a teammate of hers. Barbara is a consummate professional who has the unusual ability to not only manage to the bottom line, but do so with empathy. She is always a shining light in the office and is as nice as she can be, but as tough as she has to be, when appropriate. She would not only be a stellar addition as a Customer Service Manager, but here at South Central A\V, she actually ESTABLISHED the new Customer Service Department by developing all the processes and procedures from scratch. No matter the Customer Service/Retention role available, a company could do no better than to allow Barbara to lead the way to their success.
Theresa Victor-Pitts
Barbara is an excellent manager. She is results driven, always helping employees be their best and meet their goals. As a manager, we met on a regular basis to discuss our procedures and work to improve them, if necessary. She was involved in the workings of our department and invested in our exceeding expectations. I know Barbara would be a great asset to any Customer Service team.
Jeffrey S. Wenger, MM
I have worked both with and for Barbara for over five years, and it's been nothing short of a privilege and an honor to be a teammate of hers. Barbara is a consummate professional who has the unusual ability to not only manage to the bottom line, but do so with empathy. She is always a shining light in the office and is as nice as she can be, but as tough as she has to be, when appropriate. She would not only be a stellar addition as a Customer Service Manager, but here at South Central A\V, she actually ESTABLISHED the new Customer Service Department by developing all the processes and procedures from scratch. No matter the Customer Service/Retention role available, a company could do no better than to allow Barbara to lead the way to their success.
Theresa Victor-Pitts
Barbara is an excellent manager. She is results driven, always helping employees be their best and meet their goals. As a manager, we met on a regular basis to discuss our procedures and work to improve them, if necessary. She was involved in the workings of our department and invested in our exceeding expectations. I know Barbara would be a great asset to any Customer Service team.
Experience
-
Resource Label Group
-
United States
-
Printing Services
-
100 - 200 Employee
-
Customer Service Management
-
Jun 2021 - Sep 2023
-
-
-
South Central AV
-
United States
-
Telecommunications
-
1 - 100 Employee
-
Client Services Leader
-
Sep 2013 - Jan 2020
-
-
-
The General®
-
United States
-
Insurance
-
700 & Above Employee
-
Customer Service Management
-
Mar 2010 - Sep 2013
-
-
-
Verizon
-
United States
-
IT Services and IT Consulting
-
700 & Above Employee
-
Management
-
Sep 2003 - 2010
-
-
-
Ford Credit
-
United States
-
Financial Services
-
700 & Above Employee
-
Administrative Services Manager
-
Jan 1993 - Sep 2003
-
-
Community
