Experience

MHR, Inc.

• United States
• Mental Health Care
• 100 - 200 Employee

• Sr. Director of Targeted Case Management Services

  • Jan 2011 - Present

  • Supervise Targeted Case Management clinical supervisors, team leaders and Mental Health Outreach Clinic contracted therapist to ensure the effective delivery of high quality services to clients. • Recruit, interview and select qualified applicants to fill supervisory and other positions • Provide coaching, training, support, and an atmosphere for open communication • Articulate and disseminate agency mission, philosophy and values • Establish and clearly communicate performance expectations and the effective delegation of work assignments • Develop and maintain program evaluation systems that monitor staff output and the achievement of program goals and objectives. • Oversee the preparation of reports to funders and regulators, measuring achievement of program goals and objectives • Participate as a member of the management team in conducting the business of the Agency • Develop and manage program budgets to meet program objectives and stay within funding limitations • Participate in the development and implementation of the Agency’s strategic plan and management work plans • Ensure that billing and compliance expectations are consistently met and are updated as necessary due to regulatory changes or system improvements. • Oversight of Mental Health Outreach Clinic Show less



Mental Health Resources, Inc.

• St. Paul, MN 55114

• Act Team Leader

  • Oct 2008 - Jan 2011

  • Direct the day to day clinical operations of the ACT team to provide needed treatment, rehabilitation, and support services to identified clients with severe and persistent mental illnesses • Supervise and evaluate this multi-disciplinary team in conjunction with appropriate psychiatric support to ensure service excellence and courteous, helpful, and respectful services to program clients; and functions as a practicing clinician on the team. • Lead the daily organizational staff meetings and treatment planning meetings. • Direct and coordinate the client admission process and treatment, rehabilitation, and support services of the program in coordination with the psychiatrist. • Direct and coordinate, for each client, the comprehensive assessment of psychiatric history, mental status, and diagnosis; physical and dental health; use of drugs or alcohol; education and employment; social development and functioning, activities of daily living and family structure • Participate in staff recruitment, interviewing, and hiring. • Develop and implement staff orientation and training and provide timely performance reviews • Provide leadership in team development, team building activities and overall staff development • Supervise quality-assurance measures by regularly reviewing assessments, treatment plans and progress notes written by staff. • Communicate openly, directly, and professionally with all team members. • Provide service coordination to insure quality care. • Initiate and maintain relationships, in coordination with other staff, with other service providers, with informal community resources and with clients’ families. • Perform on-call duty for crisis intervention and for staff supervision and consultation. • Assess and monitor services rendered to clients. Show less