Experience

Polyplastic by Lippert

• Netherlands
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Category Sales Manager

  • Sep 2021 - Present

  As a Category Sales Manger I am part of the sales organisation of Lippert Components Europe and report to the Director of Sales of OEM Sales RV Europe and the Vice President of Sales RV Europe. Situated in Rotterdam I am the linking pin between Polyplastic B.V., production facility for acrylic windows, one of the product groups of Lippert Europe, and Sales Europe. Our team pursues sales of the different product categories and builds on partnerships with OEMs in the RV Industry in Europe.

• Teamlead Customer Service

  • Jan 2021 - Aug 2021

  As a Teamlead Customer Service I was responsabel for guidance and training of a team of customer service specialists in order to obtain a high level of customer satisfaction and other goals of our organisation. The department is responsable for order intake, invoicing, logistics planning and complaint handling. Furthermore it was my task to optimize work processes between the customer service department and other departments within the organisation to ensure the best end result for the different tasks we had. Show less



Polyplastic BV

• Rotterdam

• Sales and Customer Service Specialist Europe

  • Mar 2011 - Dec 2020

  Polyplastic BV: Polyplastic BV is a company that for more than 60 years has provided products of Cast Acrylic (PMMA) which is mainly used as an alternative for glass. Within a small sales team I am responsible for all sales aspects of French, Italian, Spanish and German customers including the internal coordination of new developments in acrylic windows. Goal is always to exceed customers expectations. With reference to customer service, I am responsible for the coordination and smooth conduct of safety actions throughout Europe. Show less



BT Empreendimentos e Incorporações de Imóveis ltda.

• Pipa, Brazil

• Co-owner - manager

  • Aug 2005 - Feb 2011

  Real Estate projects in the North East of Brazil With the use of our own website we were buying and selling land, houses and appartments in the surroundings of Pipa, Brasil. We have completed building projects for our own account and on behalf of third parties. Activities went from preparations with architects and government organisations to the actual, execution and follow up of building projects. All aspects of the company were covered; from marketing, communication, personnel, accounting to buying and selling. Show less



Freshlife B.V.

• Barendrecht, NL

• Commercial-logistics department

  • Jan 2001 - Jun 2005

  Purchase, Sales and Logistics of fruits and vegetables inside and outside of Europe - wholesaler function Purchase, Sales and Logistics of fruits and vegetables inside and outside of Europe - wholesaler function



MaXe BV

• Rotterdam

• Sales

  • Jan 1998 - Dec 2000

  Sales, implementation and follow up of voice response projects for this Telfort company. Sales, implementation and follow up of voice response projects for this Telfort company.



Hallmark Cards

• United States
• Retail
• 700 & Above Employee

• Head of Internal Sales Department

  • Jan 1997 - Dec 1998



Eastman

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Teamleader Customer Service

  • Jan 1994 - Dec 1996

  Organizing and improving Customer Service for the European Customers of the plastics division as well training employees on SAP in Rotterdam and the European Sales offices Organizing and improving Customer Service for the European Customers of the plastics division as well training employees on SAP in Rotterdam and the European Sales offices