Cluster Revenue Manager

• Mar 2022 - Present

Revenue Manager

• Mar 2020 - Mar 2022

- Responsible for optimizing Room Revenue, responsible for pricing strategy and optimizing inventory. - Developing and adjusting hotel revenue strategy, determining yearly rate table for all market segments. - Supporting the budgetary process and the yearly strategy. - Establishing sales forecast conditions for each room's segment, making all necessary recommendations for price and room availability. - Managing availability, updating rates as well as ensuring rate parity across all OTA. Loading Packages throughout all distribution channels. Being thoroughly aware of historical and seasonal trends and major events. - Managing Transient Reservations - Special Corporate Accounts rate creation and management. - Business development with competitors review, STR reports, revenue analysis. Revenue Report MTD and YTD, for Market segment, Source of business, Promotions productions, Nationality Statistic, Top Producer, both vs LY than vs budget Show less

Manager assistant - Web marketing

• Sep 2016 - Sep 2019

- Managed Marketing and Revenue to optimize higher revenue. Hotel competitive intelligence; - Definition of the commercial policy of the hotel (ex: breakfast price, “upgrade” policy); - Managed e-reputation and CRM - Managed social media platforms and website (content creation); - Managed a team of 7 people and set of hygiene and safety rules and quality control. Upgrading to standards through the creation of the unique risk assessment document - Participation in the preparation of the provisional budget; - Contract manager (ex: Jactravel; Tourico; Hotelbeds; GTA) and supervision and implementation support of contract and commercial actions; Show less

Assistant Chief Executive

• May 2015 - Sep 2016

- Optimization of distribution channels managing availability and prices on the different distribution channels (Yield Management). Market segmentation criteria - Product & Contract manager for OTA: negotiating rates, terms and conditions - Managed the team of both hotel (15 people) and set of hygiene and safety rules and quality control - Management of social media: creating social media strategy, development of online reputation and Promote content through social advertising - Definition of the commercial policy of the hotel (ex: breakfast price, “upgrade” policy) - Recruitment process and work planning - Contract manager and supervision and implementation support of contract and commercial actions Show less

Front Office Receptionist

• Dec 2011 - May 2015

- Supervises reservations and the allocation of bedrooms with the Executive Housekeeper ; - Managing and training the team of receptionists ; - Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily; - Planning et gestion des réservations OTA; - Participates in the selection and training of front office personnel; - Ensuring the front desk provides a professional and friendly service for customers; - Dealing with customers, including handling complaints when they come to the desk; Show less

chaffeur-driven car rental

• Jul 2005 - Sep 2011

- Responsible for chauffeur-driven car rental logistic for Italy; - Customer portfolio: Virtuoso, Carlson Wagonlit, Rome Auditorium, Novartis, Carey, etc. - Event planner (EULAR 2010, SIC cardiology, inauguration ship MSC, etc.); - Negotiate the right deal with suppliers; - Responsible for chauffeur-driven car rental logistic for Italy; - Customer portfolio: Virtuoso, Carlson Wagonlit, Rome Auditorium, Novartis, Carey, etc. - Event planner (EULAR 2010, SIC cardiology, inauguration ship MSC, etc.); - Negotiate the right deal with suppliers;