Experience

Lazy Acres Natural Market

• United States
• Retail
• 1 - 100 Employee

• Lead Cashier

  • Dec 2020 - Present

  Front end lead, and Safety Champion for store #26. Front end lead, and Safety Champion for store #26.



Sugarfina USA LLC

• United States
• Retail
• 1 - 100 Employee

• Account Associate, Corporate Sales

  • Mar 2020 - Oct 2020

  Sugarfina is best known as a disruptor in the $200B global confections industry for creating luxury treats for adults, including a cocktail candy collection with Champagne Bears. Called "The Tiffany & Co. of candy," Sugarfina has been featured on Oprah's "O" List, The Today Show, Forbes, Glamour and numerous other publications, and is a cult favorite amongst celebrities and influencers. Manage a portfolio of accounts to achieve long-term success in business relationships. Develop and maintain positive relationships with new and current clients. Act as the point of contact and handle customers’ individual needs while resolving conflicts and providing solutions to customers in a timely manner. Generate new business while expanding the presence of Sugarfina through luxury corporate partners using existing and potential customer networks. Report on the status of accounts and transactions. Set and track sales account targets and metrics, aligned with company objectives. Fluent in NetSuite and Asana. Show less



Sprouts Farmers Market

• United States
• Retail
• 700 & Above Employee

• Head Cashier

  • Oct 2013 - Mar 2020

  Effective leader, skilled in the development of highly productive, sales-driven teams by implementing customer-focused training and sales programs. Responsible for the recruitment, training, mentoring, and management of a 40+ team. Maintained continuous delivery of outstanding customer service. Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible for maintaining continuously improving job performance. Provides feedback and recommendations to Store Manager, District Manager and Division management teams on operational issues. Conduct performance reviews for associates alongside the Store Manager. Leading employees by example to provide incredible customer service; ensuring team members are out on the floor proactively approaching customers in the department. Show less



National Health Bureau

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Human Resources Manager

  • Jan 2013 - Nov 2019

  Implement effective HR policies to ensure all practices are in compliance with labor and employment regulations. Demonstrated success negotiating win-win compromises, developing team building programs, and writing corporate policies, job descriptions and management reports. Assisted in the completion of updated employee manuals covering company policies, disciplinary procedures, code of conduct, FMLA policy and benefits information. Assisted in updating the new-hire orientation program to include HR information and company resources. Created communication materials, such as presentations and information packages, to keep employees and management updated on all related HR programs and benefits. Coordinated new talent acquisition and Health & Wellness programs/strategies to positively impact the attraction, motivation, development, and retention of the employees. Coordinated and worked with the supervisory staff and management on performance evaluations, supervisory practices, disputes resolution, and employee accountability. Consistent exercise of independent judgment and discretion in matters of significance. Maintains HR information system records and compiles reports from the databases. Responsible for the oversight and safeguarding of the information systems servicing sensitive personnel information. Performed due diligence overseeing the process of on-boarding employees of acquired practices timely and effectively as well as complete offboard process of terminated employees Show less



Albertsons Companies

• Retail
• 700 & Above Employee

• 4th Manager

  • Jun 2004 - Jun 2012

  Results orientated management professional with extensive experience leading profit-generating operations through innovative merchandising, pricing and discounting, and focus on continuous product turnover. Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures. Supervise five department supervisors, providing coaching and advocating accountability for store results and staff performance. Implemented new policies and procedures, including various initiatives designed to increase sales and client loyalty. Delegating tasks to team leads and empowering them to take on new challenges. Providing timely feedback and annual performance reviews that focus on their growth and professional development. Maintaining the overall appearance of the department; ensuring products levels are sustained and products are well-merchandised in innovative and eye-appealing displays, working with other departments to cross-merchandise products. Maintaining open lines of communication with product vendors, team members, grocery managers and overnight grocery crew to ensure the most efficient operations for the departments as a whole. Plan daily operations, monitor production process following company procedures and profitability guidelines. Show less



Fantasy Land Costumes

• Lawndale CA

• Sales (Makeup Specialist/Sales)

  • Aug 2002 - Nov 2005

  Provided professional and courteous service at all times. Rotated between makeup counter, front desk, management and reservation room. Provided accurate product and merchandise information to customers. Suggestive selling retail products and salon services to customers. Managed projects according to timeline and seasonal change. Provided professional and courteous service at all times. Rotated between makeup counter, front desk, management and reservation room. Provided accurate product and merchandise information to customers. Suggestive selling retail products and salon services to customers. Managed projects according to timeline and seasonal change.