Barbara Palazzolo

Manager at Toronto Stamp Inc
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Contact Information
Location
CA
Languages
  • English Professional working proficiency
  • Italian Native or bilingual proficiency
  • French Limited working proficiency

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Experience

    • Canada
    • Retail Office Equipment
    • 1 - 100 Employee
    • Manager
      • May 2020 - Present
    • Canada
    • Software Development
    • 1 - 100 Employee
    • Director of Finance and Operations
      • Nov 2018 - Mar 2020

      • Supervise staff from different departments and provide constructive feedback • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements • Manage procurement processes and coordinate material and resources allocation • Oversee customer support processes and organize them to enhance customer satisfaction • Developing sales forecasting reviewing past trends and evaluating specific data • Developing strategic sales objectives and goals to share with all sales team • Determine key geographical regions which (region, province, etc.) can represent our sales territory by considering key factors and analyzing market data • Review financial information and adjust operational budgets to promote profitability • Revise and/or formulate policies and promote their implementation • Developing, building and managing relationships/agreements with external partners/vendors, and establishing and developing relations with senior management and external partners and stakeholders • Evaluate overall performance by gathering, analyzing and interpreting data and metrics • Ensure that the company runs with legality and conformity to established regulations • Providing leadership, direction and management of the finance and accounting team • Managing the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting • Reviewing all formal finance, HR and IT related procedures • Hiring staff and negotiating employment agreements. • Managing staff wellness and performance reviews. • Motivating and supporting current staff. • Handling employee benefits. • Identifying staffing needs and creating job descriptions. • Designing, directing and teaching in training programs for employees, customers and partners.

    • United States
    • Investment Management
    • Operations and Finance Manager
      • Jan 2017 - Nov 2018

      • Liaise with CEO to make decisions for operational activities and set strategic goals • Leading teams from different departments, discipline and provide them constructive feedback • Directing various business departments to ensure the smooth running of the company, evaluating the efficiency of business processes • Ensure a high level of customer satisfaction, developing durable and strong relationship • Developing forecasting and budget, and financial statement • Negotiations contract and managing relationships/agreements with external partners/vendors • Evaluate overall performance by gathering, analyzing and interpreting data and metrics • Managing and controlling all the activities of accounting and bookkeeping, including payroll calculation and payments.

    • Professional Training and Coaching
    • Manager of Operations and Finance
      • May 2007 - Apr 2016

      • Directed and supervised day-to-day operations. • Established and maintained procedures and processes that maximised productivity in terms of services and reduced costs. • Guarantee the respect of the procedure in the Quality System from all staff included management function. • Reducing unnecessary costs and improving high-quality standards. • Possessing personality, energy and charisma to inspire staff to do their best and provided a clear and fair sense of direction. • By improving time management, quality standards, and communication within the company realized an increase in workplace efficiency. • Developed a productive organisational culture ensuring that the year-round team carried out their responsibilities to the highest standard possible. • Review financial statements and analyze sales revenues, costs, expenses, and tax rates • Develop detailed spreadsheets to identify trends and develop forecasts. Consolidate and analyze monthly results and budgets. • Monitored and reviewed company KPI’s; created weekly/monthly reports.

    • Accounting Manager
      • 2008 - 2014

      • Keeping of accounting records of different companies, or organizations. • Analyzing, classifying and recording accounting transactions and financial statements. • Interpreting and evaluating the accounts. • Preparing financial statements, waiting for procedures and tax compliance. • Keeping of accounting records of different companies, or organizations. • Analyzing, classifying and recording accounting transactions and financial statements. • Interpreting and evaluating the accounts. • Preparing financial statements, waiting for procedures and tax compliance.

    • Lecturer
      • 2012 - 2012

      • Instructor of the training module "The products and the mode of transport." • Instructor of the training module "The customer relations and customer satisfaction." • Instructor of the training module "The products and the mode of transport." • Instructor of the training module "The customer relations and customer satisfaction."

    • Lecturer
      • 2008 - 2008

      Teaching of marketing and communication Teaching of marketing and communication

Education

  • Lambton College
    Post Graduation in Marketing Management & Professional Sales, Business, Management, Marketing, and Related Support Services
    2016 - 2018
  • University of Catania ‐ Faculty of Economics
    Degree in Business Administration
    2001 - 2007
  • Commercial State Technical Institute "Q.Cataudella"​
    Diploma in Accounting and Business Expert
    1995 - 2000

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