Experience

Friedreich Hospitality

• Austria
• Business Consulting and Services
• 1 - 100 Employee

• Guest Experience Designerin

  • Feb 2022 - Present

  Wir inspirieren Menschen herzliche Gastgeber zu sein. Das Konzept der Gastfreundschaft im Tourismus und Gastgewerbe auf alle Branchen anzuwenden ist unsere Leidenschaft. Wir sind Experten, wenn es darum geht, Ihren Mitarbeitern, Kunden und Partnern das Gefühl zu geben, dass sie willkommen und gut aufgehoben sind. Dafür hinterfragen wir alle zwischenmenschlichen Berührungspunkte in unseren Projekten, entwickeln WOW-Momente und stellen die Qualität durch Workshops und Trainings sicher. Wir inspirieren Menschen herzliche Gastgeber zu sein. Das Konzept der Gastfreundschaft im Tourismus und Gastgewerbe auf alle Branchen anzuwenden ist unsere Leidenschaft. Wir sind Experten, wenn es darum geht, Ihren Mitarbeitern, Kunden und Partnern das Gefühl zu geben, dass sie willkommen und gut aufgehoben sind. Dafür hinterfragen wir alle zwischenmenschlichen Berührungspunkte in unseren Projekten, entwickeln WOW-Momente und stellen die Qualität durch Workshops und Trainings sicher.


corporate identity prihoda gmbh
• Austria
• Public Relations and Communications Services
• 1 - 100 Employee
• Event- und Marketingmanagement

  • Oct 2021 - Feb 2022


Douglas

• Germany
• Retail
• 700 & Above Employee

• Sales Assistant

  • Oct 2020 - May 2021

  -Part time job next to my studies -Handling cash and card transactions -Handling credit notes and returns -Providing customers with advice -Handling complaints -Replenishing the supply stock -Handling store deliveries -Communication and Customer Service -Operating with Sales Systems -Part time job next to my studies -Handling cash and card transactions -Handling credit notes and returns -Providing customers with advice -Handling complaints -Replenishing the supply stock -Handling store deliveries -Communication and Customer Service -Operating with Sales Systems



ALTEN Switzerland AG

• Switzerland
• Investment Management
• 1 - 100 Employee

• International Talent Acquisition Partner

  • Feb 2020 - Aug 2020

  -Internship in line with my study programme -Gather of recruitment needs from the Business Managers in Switzerland -Draft and post job ads and source candidates using various channels -First contact with the candidates and validation of their sustainability for the projects -Provide suitable profiles to our business managers based in Switzerland -Plan interviews for business managers and following up the recruitment process -Enhance the mapping processes between candidates and current open positions -Bring weekly and monthly recruiting reporting to the Management and deliver pro-active recommendation in order to optimize the process and reduce the recruitment lead time -Optimize the current sourcing strategy -Animating several sourcing channels to attract candidates (Campus Management, Social Media...) Show less



Different Etablissements

• Waittress and Receptionist

  • 2015 - 2019

  Next to my educational career, I have worked in different restaurants and hotels, either as a waitress or as a receptionist. I learned how to handle complaints, communicate with guests and practice excellent customer service. I was responsible for handling the cash register, customer service, booking platforms, the organisation of events and care taking of the complaint management. These experiences taught me how to handle myself in stressful situations, how to remain calm, professional. Moreover I have established a respectful and understanding communication style with customers and colleagues in every situation. Show less