Barbara Klinger
Senior Customer Collaboration Specialist at SEKISUI KYDEX- Claim this Profile
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Bio
Experience
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SEKISUI KYDEX
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United States
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Plastics Manufacturing
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100 - 200 Employee
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Senior Customer Collaboration Specialist
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Jan 2016 - Present
United States My responsibilities include: - Assisting customers with their needs - Working with internal departments to meet deadlines - Quoting prices and lead times - Order entry - Checking on ship dates
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Licensed Sales Producer
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Jul 2015 - Dec 2016
Bloomsburg, PA • Answer incoming phone calls • Take payments • Address customer concerns including filing claims when needed • Run reports • Make renewal and cancellation calls • Schedule appointments for the office manager • Deliver the daily bank drop • Clean the office each week
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Scheduling/ Customer Service
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Nov 2010 - Mar 2015
Berwick, PA • Primary responsibility is to schedule orders for production based on the available material. o Receive the order from sales. o Look up the inventoried materials, if not available, you must determine if the parts are manufactured or purchased; when they can be made or delivered. o Schedule the order for production. • Schedule the production hours of employees working on the floor to keep production flowing smoothly with little downtime. • Create new part numbers and new… Show more • Primary responsibility is to schedule orders for production based on the available material. o Receive the order from sales. o Look up the inventoried materials, if not available, you must determine if the parts are manufactured or purchased; when they can be made or delivered. o Schedule the order for production. • Schedule the production hours of employees working on the floor to keep production flowing smoothly with little downtime. • Create new part numbers and new valve numbers. • Enter serial numbers from the previously shipped valves into the appropriate spreadsheets. • File all paperwork. • Keep track of purchased parts as they pertained to current orders. • Answer incoming phone calls and contact customers when needed, to check on scheduled ship dates. Show less
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Dollar Tree Stores
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Retail
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700 & Above Employee
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Checker/ Recieving Clerk
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Aug 2001 - Jul 2010
Berwick, PA • Checked, verified, and processed merchandise entering data into remote data terminals (AS400) to ensure ordered merchandise was as ordered and not damaged. • Identified, separated, labeled, and palletized merchandise to be relocated to appropriate area within the Distribution Center. • Prepared various statistics and reports for Department Manager. • Oriented, trained, evaluated, and developed associates. • Recorded information in the appropriate logs, updated bills, emailed… Show more • Checked, verified, and processed merchandise entering data into remote data terminals (AS400) to ensure ordered merchandise was as ordered and not damaged. • Identified, separated, labeled, and palletized merchandise to be relocated to appropriate area within the Distribution Center. • Prepared various statistics and reports for Department Manager. • Oriented, trained, evaluated, and developed associates. • Recorded information in the appropriate logs, updated bills, emailed buyers, filed previous shifts bills, and other various office duties. • For 2 years, I helped schedule live unload appointments and coordinated unload times for each shift. • Helped out in the other departments when needed. • Familiar with all office equipment: fax machine, copier, scanner, label machine, multi-lined phones. Show less
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Education
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Luzerne County Community College
Certificate, Medical Office Specialist