Experience

Reed Learning

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Resource Co-ordindaor

  • Feb 2013 - Present

  Responsible for the co-ordination of operational day to day trainer scheduling, recruitment and management. An integral role ensuring accurate administration and quality delivery of training events and resources. Working across the business to ensure deadlines are met and the services delivered are seamless and efficient.

• Quality Manager

  • Jul 2009 - Present

  To ensure the smooth and effective management of the TQMS (Trainer Quality Management System) and other ISO related duties, ensuring Trainer quality meets minimum standards whilst consistently striving to exceed these.

• Training Services Manager

  • Sep 1997 - Jun 2009

  To manage and arrange the public course schedule to meet the needs of our customers and our business. This involved the operational management of the public courses, including day to day management of the training centre in London and all the regional venues.