Barbara Harrigan
Optical Assistant at Urquhart Opticians- Claim this Profile
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Topline Score
Bio
Alex Fuentes
Barbara was a great professional to work with. We worked together at Santander and on her role as a regional coordinator she helped me a lot to understand internal processes and ensure I delivered many tasks ahead of schedule, including compliance and regulatory requirements. Her work ethics is immaculate and so easy to work together with. Barbara goes out of her way when you ask for some help and guidance. Thanks a lot, Barbara. Your support given to me made my work easier and was very helpful.
Alan Lapsley
Barbara is an extremely reliable, hardworking and enthusiastic individual. Her ability to assess and manage a complex workload whilst delivering on all key objectives would be a significant strength. Working to key deadlines and a valuable team player, Barbara would be an asset to any potential employer.
Alex Fuentes
Barbara was a great professional to work with. We worked together at Santander and on her role as a regional coordinator she helped me a lot to understand internal processes and ensure I delivered many tasks ahead of schedule, including compliance and regulatory requirements. Her work ethics is immaculate and so easy to work together with. Barbara goes out of her way when you ask for some help and guidance. Thanks a lot, Barbara. Your support given to me made my work easier and was very helpful.
Alan Lapsley
Barbara is an extremely reliable, hardworking and enthusiastic individual. Her ability to assess and manage a complex workload whilst delivering on all key objectives would be a significant strength. Working to key deadlines and a valuable team player, Barbara would be an asset to any potential employer.
Alex Fuentes
Barbara was a great professional to work with. We worked together at Santander and on her role as a regional coordinator she helped me a lot to understand internal processes and ensure I delivered many tasks ahead of schedule, including compliance and regulatory requirements. Her work ethics is immaculate and so easy to work together with. Barbara goes out of her way when you ask for some help and guidance. Thanks a lot, Barbara. Your support given to me made my work easier and was very helpful.
Alan Lapsley
Barbara is an extremely reliable, hardworking and enthusiastic individual. Her ability to assess and manage a complex workload whilst delivering on all key objectives would be a significant strength. Working to key deadlines and a valuable team player, Barbara would be an asset to any potential employer.
Alex Fuentes
Barbara was a great professional to work with. We worked together at Santander and on her role as a regional coordinator she helped me a lot to understand internal processes and ensure I delivered many tasks ahead of schedule, including compliance and regulatory requirements. Her work ethics is immaculate and so easy to work together with. Barbara goes out of her way when you ask for some help and guidance. Thanks a lot, Barbara. Your support given to me made my work easier and was very helpful.
Alan Lapsley
Barbara is an extremely reliable, hardworking and enthusiastic individual. Her ability to assess and manage a complex workload whilst delivering on all key objectives would be a significant strength. Working to key deadlines and a valuable team player, Barbara would be an asset to any potential employer.
Experience
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Urquhart Opticians
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United Kingdom
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Hospitals and Health Care
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1 - 100 Employee
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Optical Assistant
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Apr 2021 - Present
To understand Urquhart's unique business culture, to become en grained in their ways of thinking and doing things and to work with our patients in a customer focused and caring way. To provide the highest levels of patient care in every task that is undertaken, whether that is booking patient appointments or dispensing and fitting patients spectacles. The role is to support the Optician in exceeding patients expectations and to proactively deliver tasks that drive significant business value. To understand Urquhart's unique business culture, to become en grained in their ways of thinking and doing things and to work with our patients in a customer focused and caring way. To provide the highest levels of patient care in every task that is undertaken, whether that is booking patient appointments or dispensing and fitting patients spectacles. The role is to support the Optician in exceeding patients expectations and to proactively deliver tasks that drive significant business value.
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Santander UK
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United Kingdom
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Banking
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700 & Above Employee
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Regional Coordinator
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Dec 2015 - Apr 2020
Regional Coordinator with a demonstrated history of working in leading financial industries. Skilled in key stakeholder management, change & process implementation and improvement. I am highly flexible with the ability to juggle multiple tasks and deadlines with high attention to detail.
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Bank Manager
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Sep 2003 - Dec 2015
Motivated leader with extensive experience managing retail banking teams over multiple locations.Proven track record in creating high performing teams that exceed company targets in a customer-focused environment. Skilled manager of people able to coach and develop teams, lead change and drive commercial success. Responsible for the management of a busy high street branch consisting of a team of Customer Service, Personal Banking, Mortgage & Financial Advisers. 3 Key areas of responsibility - Risk, Service & Sales
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Santander Consumer (UK) plc
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United Kingdom
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Financial Services
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300 - 400 Employee
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Branch Manager
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Sep 2003 - Dec 2015
Responsible for the management of a busy high street branch consisting of a team of Customer Service, Personal Banking, Mortgage & Financial Advisers. 3 Key areas of responsibility - Risk, Service & Sales Achievements: • Increased the branch performance from bottom ten percent across an average of key measures to top ten percent winning various awards for achievement • Control targets met through Performance management, identifying problems and solving them, reviewing branch operations and business planning to ensure an efficient operation. • Develop individuals by providing motivation, support, coaching for promoted positions ensuring loyalty and company growth.
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Abbey National
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Banking
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1 - 100 Employee
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Personal Banker
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Jul 2001 - Sep 2003
To know and serve our customers really well so you can continually help them make money and save money, and meet all of their personal financial needs. Acting as a first point of contact, offering a personal customer focused service, enhancing loyalty through establishing banking needs enhancing their holdings and product range. To know and serve our customers really well so you can continually help them make money and save money, and meet all of their personal financial needs. Acting as a first point of contact, offering a personal customer focused service, enhancing loyalty through establishing banking needs enhancing their holdings and product range.
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Education
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1977 - 1982
St Josephs Academy, Kilmarnock
Community
