Experience

MediMedia US

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Sr. Qualilty Assurance Analyst

  • Nov 2013 - Present

  Develop & Train medical professionals in their relationship skills and following pre-written call guides to achieve optimum results in customer satisfaction and productivity.

• Customer Relations Manager

  • Aug 2005 - Nov 2013

  Recruit, train & motivate full time & temporary reps to build their relationship skills and ability to follow a pre-written call guide. Work with project managers from the planning stage to completion to achieve optimum results in call quality & productivity.



Vantage Learning

• Sales Manager

  • 2002 - 2004

  Develop a training program and hire a team of Inbound sales reps to find leads for selling a high tech education program to schools. Travel to conventions to represent and demonstrate the program. Develop a training program and hire a team of Inbound sales reps to find leads for selling a high tech education program to schools. Travel to conventions to represent and demonstrate the program.