Barbara Burgess
Program Coordinator at MCSC SLO Women's Business Center- Claim this Profile
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Bio
Experience
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MCSC SLO Women's Business Center
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United States
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Professional Training and Coaching
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1 - 100 Employee
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Program Coordinator
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Feb 2020 - Present
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Shelter Manager
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Mar 2009 - Mar 2014
I managed and oversaw shelter operations. Duties: hiring, training and developing staff, developing programs in support of the mission and working with customers as an educator, counselor and resource. Accomplishments: surged adoptions 150% in the first year, raised entry level office staff to office manager proficiency as defined by the office manager job description, reduced staff costs 20%, dropped and sustained return rates to a record low of 4%; successfully implemented a newly acquired donor software program; branded a behavior department; produced leading-edge content for promoting adoption animals, transforming the county standard. From May 2013 to March of 2014 I assumed extra duties and launched an assessment program and adoption follow-up program in the absence of a director. Show less
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San Luis Obispo Animal Services
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San Luis Obispo, California Area
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Shelter Coordinator
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Jul 2007 - Mar 2009
I oversaw animal care, staff and volunteer activities. Duties: develop the volunteer program and improve communication and efficiency in the kennels. Accomplishments: created a volunteer orientation and training program from the ground up; increased volunteerism by 70%; improved customer safety by establishing an animal behavior assessment program; reduced costs by increasing productivity, automating vaccine schedules and reducing vaccine costs. I left to pursue a higher level position with more responsibility. Show less
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Santa Barbara Animal Care Foundation
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Santa Barbara County
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Community Outreach Coordinator
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May 2005 - Dec 2006
I worked with volunteers and promoted volunteerism throughout the county. Duties: Develop the volunteer program within the Santa Maria animal shelter. Accomplishments: increased volunteerism and retention beyond program goals; pioneered a countywide public education program for school children earning the endorsement of the Santa Barbara County Superintendent; secured a second year of grant funding. I worked with volunteers and promoted volunteerism throughout the county. Duties: Develop the volunteer program within the Santa Maria animal shelter. Accomplishments: increased volunteerism and retention beyond program goals; pioneered a countywide public education program for school children earning the endorsement of the Santa Barbara County Superintendent; secured a second year of grant funding.
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Business Owner
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Dec 2002 - Jan 2006
I owned and operated a dog training and behavior consulting business. Duties: develop a website and promotional materials, write supporting training materials, educate owners in animal behavior, write customized behavior modification programs. Accomplishments: turned a passion into a successful, referral based business with the endorsement of local vets and animal shelters; contracted services with local shelters. I owned and operated a dog training and behavior consulting business. Duties: develop a website and promotional materials, write supporting training materials, educate owners in animal behavior, write customized behavior modification programs. Accomplishments: turned a passion into a successful, referral based business with the endorsement of local vets and animal shelters; contracted services with local shelters.
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Newspaper Columnist
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May 2004 - Nov 2005
I wrote a weekly column about dog behavior and animal related topics. Accomplishments: developed a loyal following of readers. I closed my business and the column to avoid a conflict of interest with the Community Outreach Coordinator position. I wrote a weekly column about dog behavior and animal related topics. Accomplishments: developed a loyal following of readers. I closed my business and the column to avoid a conflict of interest with the Community Outreach Coordinator position.
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Education
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University of California, Santa Cruz
Bachelor of Arts (B.A.), Psychology