Senior Consultant / Project Manager

• Oct 2020 - Present

Specializing in Consulting and Project Management with Warehousing and Supply Chain Operations. I bring real life supply chain operations experience to project teams. Example projects include DC moves, DC start ups, WMS implementations. Specializing in Consulting and Project Management with Warehousing and Supply Chain Operations. I bring real life supply chain operations experience to project teams. Example projects include DC moves, DC start ups, WMS implementations.

Managing Director

• Sep 2020 - Present

I am a catalyst for change through excellence in project and operations leadership. I can help you take your team to new levels of agile, ongoing improvements, creating a highly engaged teams that drive excellence in operations and project results. I have led business units, operations and major projects in Supply Chain, eCommerce Operations, IT (ERP, WMS, PIM, SaaS), Finance and Planning and Inventory Control. If I can help, let’s chat. I am a catalyst for change through excellence in project and operations leadership. I can help you take your team to new levels of agile, ongoing improvements, creating a highly engaged teams that drive excellence in operations and project results. I have led business units, operations and major projects in Supply Chain, eCommerce Operations, IT (ERP, WMS, PIM, SaaS), Finance and Planning and Inventory Control. If I can help, let’s chat.

Senior Director Data Management and Product Onboarding

• Apr 2019 - Sep 2020

After improving retail DC logistics, I moved to a team that is critical to the success of all product-related operations across the business. The goal – to optimize and modernize processes to support excellence in data for both supply chain, online, and store operations … and that we did.Most importantly, I took on a floundering and previously unsuccessful PIM implementation project. I revised our strategy, rebuilt vendor relationship, and negotiated significant cost recovery. Rollout was so successful that software company asked me to speak to their customer base and write a joint case study.✦ SNAPSHOT OF SUCCESS ✦… Migrated 900 vendors and 100K+ articles to new PIM solution (SaaS) in record 4 months.… Optimized team size yet earned high engagement and improved SLA targets. Show less

Senior Director Retail DC Logistics

• Apr 2017 - Mar 2019

I was responsible for Retail Distribution Center (DC) Operations for a 330,000 sq ft facility including planning, budgeting and on target delivery of results. I led and inspired a large team (doubling to 500+ during peak season) with an engagement score above corporate target. I oversaw distribution centre growth, implemented significant operational efficiencies, supported new large store openings, expanded online capacity, and reduced training costs by improving quality and fill rate of temporary staff.✦ SNAPSHOT OF SUCCESS ✦… Enlarged DC operations with 1 new site and expansion of online DC facility.… Increased unit per hour pick capacity 36% for highest volume process.… Propelled productivity, quality, and OTD rate via lean waste training Show less

Senior Director Planning and Continuous Improvement

• Mar 2016 - Mar 2017

Updated and consolidated processes for DC operations and workforce planning to meet on time delivery and capacity demands in a highly seasonal online retail environment with regular inbound and outbound peaks of 100%. Instituted ongoing program of Kaizen events to drive continuous improvement.✦ SNAPSHOT OF SUCCESS ✦… Improved on time delivery scores from notably below average to >99% or a best-in-class 100%.… Created stabilization program for online DC to meet 500% holiday volume increase.… Onboarded a 3PL operation to support holiday volume without adding physical space.[Leadership of 13 staff and 2 facilities totalling 550K sq. ft.] Show less

Director Process Improvement and Inventory Control

• Jul 2011 - Mar 2016

Grew portfolio from solely retail distribution to include online distribution centre operations and online DC expansion. Managed inventory accuracy and control across all operations (except Calgary), and 3PL sites in Ontario and Western Canada. Achieved Lean Six Sigma Black Belt certification.✦ SNAPSHOT OF SUCCESS ✦… Enhanced online inventory accuracy to a best-in-class of 99.8%… Cut costs by automating reverse logistics process via 3PL services.… Reduced retail shrink by 50%, to within industry standards, in first year. Show less

Director Process Improvement Finance

• Jul 2004 - Jul 2011

Brought my CA/CPA expertise to this role as a project finance expert. Improved financial processes and IFRS controls, and ensured financial adherence on all cross-functional projects.

Platinum Consultant, Presales Consultant

• 1996 - 2004

ERP Implementation Consultant

• 1992 - 1996

Senior Manager, Audit Practice

• 1985 - 1992