Experience

SALVATION ARMY HARBOR LIGHT CENTER
• United States
• 1 - 100 Employee
• Customer Service Assistant

  • Nov 2018 - Present

None
• Information Technology & Services
• 1 - 100 Employee
• Unemployed

  • Mar 2022 - Mar 2022


Humana, Inc.

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Billing Specialist

  • Dec 2003 - Jul 2016

  Over 10 years of experience with Humana Insurance Company in a variety of different roles. Employment Humana Inc. 101 East Main Street, Louisville, KY December 2003 – June 2016 Cash Posting Specialist Group and individual payment posting insurance premiums ACH, credit card, wire payments and check payments from multiple banking websites. Reconciliation of monthly, quarterly spreadsheets for the billing department. Prepared payment packages to be sent to the various banks Humana does business with payments received throughout the business day. Reviewed payments for accurate information to minimize payment rejection. Proactively handled NSF’s and rejected payments. Work Content Specialist Researched and solved issues involving membership, rate, and application discrepancies. Communicated root cause findings, processing errors, and systems errors to respective departments for rework. Termed Account Specialist Actively worked group accounts with outstanding premium payments owed. . Show less