Experience

Ismail Industries Limited

• Pakistan
• Food and Beverage Manufacturing
• 700 & Above Employee

• • Nov 2021 - Present

  Actively listened to customers, handled concerns quickly and escalated major issues to supervisorLed projects and analyzed data to identify opportunities for improvement.Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.Participated in team-building activities to enhance working relationshipsHandled many calls & Email per day to address customer inquiries and concernsUsed coordination and planning skills to achieve results according to scheduleResolved problems, improved operations and provided exceptional serviceUsed Microsoft Word and other software tools to create documents and other communications Learned new skills and applied to daily tasks to improve efficiency and productivity.Carried out day-to-day duties accurately and efficientlyProved successful working within tight deadlines and fast-paced atmosphereManaged system support functions to set priorities and service levels expectations. Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.Tracked orders and notified customers of status or potential delays Show less

• • Nov 2021 - Present



Astro Plastics Private Limited An Associated Company of Candyland Ismail Industries Limited

• Plastics Manufacturing
• 1 - 100 Employee

• Sales Executive

  • Feb 2013 - Nov 2021