Baptiste Donzé

ERP & Process Manager at Bucher + Walt SA
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Contact Information
us****@****om
(386) 825-5501
Location
Neuchâtel, Switzerland, CH
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Allemand Professional working proficiency

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Dominique Gros

I had the opportunity to work with Baptiste at Kelly Services (Switzerland). I especially appreciated his positive attitude and his capacity to solve problems. He was always helpfull either in solving technical problems or in creating new reportings. It was a really pleasure to work with such a professionnal person.

Joanne Ung

As one of the leaders of the Swiss project team implementing a new EMEA-wide ATS, Baptiste's experience provided keen insight in how the "business works." He assisted in the formulation of the system framework that was part of the pilot phase rollout. Baptiste's attention to detail during the testing phase was invaluable in ensuring that the system's go-live was successful. I would highly recommend Baptiste as part of any team that needs an energetic, detail-oriented, and fast-learning "go-getter"! We truly appreciated his involvement in the project!

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Experience

    • Wholesale Import and Export
    • ERP & Process Manager
      • Jan 2019 - Present

      - ERP Management (Abacus)- Business process : Analysis/Modeling/Reengineering- Project management- Dashboard creation (implementation of KPIs)- Management and creation of EDI links- Data management- ERP Support (1/2/3 - Abacus)- Prestashop (Implementation/Administration/Support)- Training course (ERP/IT/Excel)

    • Administrateur ERP
      • Apr 2015 - Dec 2018

    • Quality Manager
      • Sep 2014 - Mar 2015

      - Business Partner with all Corporate Functions and Operations - Map all front and middle office key processes - Analyze and prioritize opportunities for improvement - Research and design solutions - Implement and manage change management process - Business Partner with all Corporate Functions and Operations - Map all front and middle office key processes - Analyze and prioritize opportunities for improvement - Research and design solutions - Implement and manage change management process

    • Project Manager
      • Oct 2013 - Aug 2014

      - Project management and support- Internal Quality Audit management- Business process technology : Analysis/Modeling/Reengineering- Product reengineering- KPI : Reporting/Analysis/Design- Administration and development of the Front-Office- Business support and development of new tool

    • Service & Project Coordinator
      • Jan 2013 - Sep 2013

      - Project management and support- Internal Quality Audit management- Business process technology : Analysis/Modeling/Reengineering- Product reengineering- KPI : Reporting/Analysis/Design- Administration and development of the Front-Office- Business support and development- Instructor for Front-Office users

    • Service Coordinator
      • Mar 2011 - Dec 2012

      - Business Support- Administration et développement de l'ERP- Gestion de projets- Formations- Audit- ISO / Qualité

    • IT Supporter
      • Jul 2009 - Feb 2011

      - Support 1er, 2ème et 3ème niveau en allemand, français et anglais.- Surveillance de l'ensemble du réseau.- Gestion de l'ensemble des serveurs Windows.- Installation et maintenance des composants Hardware et Software.- AD, Cloud- Soutenir les projets informatiques pour toute la Suisse.- Surveillance et application de la politique IT pour toute la Suisse.- Liaison entre l'équipe informatique d'Europe et Kelly Suisse.

Education

  • Haute Ecole Arc - Ingénierie
    Blockchain et IA : opportunités et défis pour les entreprises
    2021 - 2021
  • Digicomp Academy AG
    Excel - Niveau Professionnel
    2017 - 2017
  • Haute Ecole Arc - Ingénierie
    *Bachelor of Science HES-SO in Business Information Technology, Business Information Technology
    2007 - 2010
  • Romandie Formation
    Certification in Project Management base, Project Management
    2011 - 2012
  • CPLN
    CFC, Électronique
    2002 - 2005
  • CPLN
    Maturité professionnelle
    2002 - 2005
  • Goethe-Institut
    Zertifikat Deutsch (ZD) - B1, Langues
    2003 - 2004

Community

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