Baoxi Zhao
ICT consultant at China Telecom Asia Pacific- Claim this Profile
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Bio
Credentials
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Amazon Web Services Solutions Architect Associate
Amazon Web Services (AWS)Jan, 2022- Sep, 2024 -
Certified Ethical Hacker (CEH)
EC-CouncilOct, 2021- Sep, 2024 -
Cisco Certified Network Professional (CCNP)
CiscoNov, 2020- Sep, 2024 -
Huawei HCIA Routing and Switching
HuaweiMay, 2020- Sep, 2024 -
Fortinet Network Security Expert Level 4: Certified Professional
FortinetMar, 2020- Sep, 2024 -
Checkpoint Certified Security Expert (CCSE)
Check Point Software Technologies, Ltd.Apr, 2017- Sep, 2024 -
ACE
Palo Alto Networks -
CCNA
Cisco -
CCSA
Check Point Software Technologies, Ltd. -
JNCIA-Junos
Juniper Networks
Experience
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China Telecom Asia Pacific
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Singapore
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Telecommunications
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1 - 100 Employee
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ICT consultant
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Jan 2020 - Present
Responsible for ICT project pre-sales to support account managersResponsible for IT infrastructure technical support, including but not limited to network integration, system integration and cybersecurity serviceProvide consultancy services at customer/vendor/partner site with complex requirementsResponsible for planning, designing and implementing ICT projectsAdvise on options, risks, costs vs. benefits, impact on other business processes and system prioritiesResponsible for integrating company internal and external resources for the Asia Pacific region and China mainland on ICT project implementationResearches and provides information on technical trends
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Netpoleon Solutions
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Network Security Consultant
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Nov 2016 - Dec 2019
Prepare sales presentations and solution demonstrations as well as brand awareness and training eventsCommunicate and work closely with Product Managers regarding prospect enhancement requirementsSupport prospects through all aspects of product evaluations including maintenance of the demonstration environmentsProvide technical expertise in the pre-sales process in collaboration with sales teamIdentify and qualify clients' business and functional requirements in order to obtain initial project estimates, identify solution gaps after gathering clients' requirements and communicate back to product managementRespond to client queries in a timely and professional manner.Actively engage prospects and customers in driving the discovery and needs analysis process through consultative interviewing.Collaborate with sales teams to generate proposals to articulate proposed solutions, focusing on the benefits to the client’s businessWork with Product Manager to ensure alignment of requirements and manage any change request to ensure resolution.Be aware of industry trends, drivers and regulatory initiatives; understand the competitive offerings and their differentiators in the market, read trade and industry journals to keep abreast of industry thoughts and initiatives.
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Dynasafe Technologies, Inc.
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Taiwan
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Technical Engineer
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Jul 2014 - Nov 2016
- Provide post-sales technical support for end-to-end Security/Network/Systems solutions across different industry environment.- Working closely with the team to present, assess, design, and recommend network / system solutions for customers.- Be contact points for customers to address issues, and work towards resolution of any problems raised.- Plan and manage project to ensure the solution can be delivery to customer on time with fulfilling the final requirement. - Provide post-sales technical support for end-to-end Security/Network/Systems solutions across different industry environment.- Working closely with the team to present, assess, design, and recommend network / system solutions for customers.- Be contact points for customers to address issues, and work towards resolution of any problems raised.- Plan and manage project to ensure the solution can be delivery to customer on time with fulfilling the final requirement.
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Network Engineer
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Aug 2011 - Jul 2014
- Plans, evaluates, and coordinates the installation of local and/or remote voice communications equipments (IP-Base servers and PABX).- Provide end user support and proactive maintenance for Telephony systems.- Provide analysis and troubleshooting for customers' PBX and VoIP platforms and associated products. - Assist with operations and planning for business continuity and disaster recovery solutions. - Work closely with customers and their IT vendor from planning to commissioning jobs are completed to customers' satisfaction
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NCS Group
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Singapore
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IT Services and IT Consulting
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700 & Above Employee
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Technical Consultant (System)
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Feb 2011 - Aug 2011
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary- Create, change, and delete user accounts per request.- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.- Maintain operational, configuration, or other procedures- Perform periodic performance reporting to support capacity planning.- Maintain data center environmental and monitoring equipment.
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Network Specialist
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Jan 2010 - Jan 2011
- Respond to and troubleshoot all network problems- Perform routine network monitoring and maintenance of network devices in the NOC- Handle incoming calls and troubleshoot issues pertaining to network failures; escalate to relevant parties if necessary- Proactively update and expedite network outages and planned/unplanned maintenance.- Generate periodic reports for network status updates - Respond to and troubleshoot all network problems- Perform routine network monitoring and maintenance of network devices in the NOC- Handle incoming calls and troubleshoot issues pertaining to network failures; escalate to relevant parties if necessary- Proactively update and expedite network outages and planned/unplanned maintenance.- Generate periodic reports for network status updates
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Education
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2011 - 2015
National University of Singapore
Bachelor of Engineering (B.Eng.), Engineering/Industrial Management -
2006 - 2009
Singapore Polytechnic
Diploma, Information Technology
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