Banuke De Silva Samararatne

Support Engineer - IT & Web at BluePackets
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Contact Information
us****@****om
(386) 825-5501
Location
Franklin, Australian Capital Territory, Australia, AU
Languages
  • English Full professional proficiency
  • Sinhalese Native or bilingual proficiency

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5.0

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Sadhana Shinde

Banuke is a very reliable team member. He has always clear point of view and understanding of the each task. Banuke always play a great role as a team leader and has a essential technical knowledge.

AMIT MALUSARE

I know banuke from the Professional year. his contribution for both his core role, and the projects that extend beyond it, have been critical to the Group task growth. In fact, his take on internal company communication aligned with a sharp increase.

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Credentials

  • Certificate IV in Business
    Navitas Professional
    Oct, 2020
    - Nov, 2024
  • Microsoft Certified: Identity and Access Administrator Associate
    Microsoft
    Apr, 2022
    - Nov, 2024
  • Microsoft 365 Certified: Modern Desktop Administrator Associate
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Microsoft Technology Associate: Windows Server Administration Fundamentals (MTA)
    Microsoft

Experience

  • BluePackets
    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Support Engineer - IT & Web
      • Jan 2020 - Present

    • IT Support Technician
      • May 2019 - Jan 2020

  • TSG Franchise Management
    • Australia
    • Retail
    • 1 - 100 Employee
    • Administrative Assistant
      • Feb 2018 - Apr 2019

      Serving and advising customers on different products, maintaining stock levels, providing technical support to staff, working with Managers to design and implement a new mobile based (Android) point of sale system. Serving and advising customers on different products, maintaining stock levels, providing technical support to staff, working with Managers to design and implement a new mobile based (Android) point of sale system.

  • Inbay
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Associate NOC Analyst
      • Jul 2016 - Oct 2016

      Effectively process the service degradation alerts received to NOC monitoring dashboards by analyzing, responding and providing first level support as necessary within the SLA. Effectively process the service degradation alerts received to NOC monitoring dashboards by analyzing, responding and providing first level support as necessary within the SLA.

  • Lanka Bell
    • Sri Lanka
    • Telecommunications
    • 200 - 300 Employee
    • Intern
      • Oct 2014 - Dec 2014

Education

  • Navitas Professional
    Certificate IV in Business
    2020 - 2021
  • University of Canberra
    Bachelor's, Information Technology major in Information Systems and Software Engineering
    2017 - 2019
  • The Chartered Institute of Management Accountants
    Qualification in management accountancy and related subjects, Accounting and Business/Management
    2015 - 2016
  • SLIIT
    Bachelor’s Degree, Electronics Engineering
    2013 - 2016

Community

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