Experience

Samsung R&D Institute Indonesia

• Indonesia
• Computers and Electronics Manufacturing
• 200 - 300 Employee

• Head of B2B Innovation Lab

  • Mar 2022 - Present

  Lead Regional Technical Account Manager and Enterprise Technical Support for South East Asia, Oceania, Japan, and Taiwan region Lead Regional Technical Account Manager and Enterprise Technical Support for South East Asia, Oceania, Japan, and Taiwan region



Grab

• Singapore
• Software Development
• 700 & Above Employee

• Head of Enterprise Sales

  • Oct 2019 - Mar 2022

  Grab for Business (GfB) is the B2B division within Grab that promotes digital business enablement bysimplifying transportation services, food services, and logistics services across Southeast Asia. GfBactively engages with a vast network of companies across the region and wants to ensure that Grab'sbusiness solutions contribute to the growth and success of all companies in Indonesia.Milestones:• Rediscover new revenue generator (GrabGift, GrabRent) for more impactful sales contribution• Improving sales effectiveness in the Enterprise team by re-focusing industry segmentation and deep-dive program.• Pioneering massive Government Sales Initiatives for the first time in Grab.• Awarded for Grab CEO Award 2020 in making a positive and significant impact on Grab's ability to respond with resilience to the COVID19 crisis.Current Role:• Direct report to the Country Lead - Grab for Business, Indonesia• Navigate sales team through Pandemic's time, build the team's confidence and team's resilience.• Sales Leadership: Lead, coach, and mentor B2B Sales teams by implementing a customer-centric based working model.• Lead Generation: Build, implement and continuously improve the lead generation (online/offline) forGrab for Business in Indonesia. Work collaboratively with cross-functional teams to get opportunities,marketing plans, and business partnerships to secure a healthy sales pipeline for the team.• Pipeline Management: Oversee the CRM-based sales pipeline for all new prospects and customersat every stage of the sales funnel. Setup and implement clear pipeline management guidelines for myteams to track the qualified prospects.• People Management: Keep on the team for a high Total Motivation.



Samsung Electronics Indonesia, PT

• Head Of Solutions IT & Mobile

  • Jan 2017 - Oct 2019

  Samsung Electronics Indonesia - IT & Mobile B2B Division offers mobile device solution to enterprise customer, ranging from entry model smartphone equipped with Samsung Knox platform to enterprise technical services that live 24/7 to ensure our customer doing their business without hassle. My role as Head of Solutions involves full ownership of B2B product marketing and product management, pre-sales activity, marketing strategy, and execution and operations support. Key responsibilities include technical directions leadership, driving B2B Brand Awareness, B2B Customer Engagement, and B2B2C acquisition and sales conversion. Managing 1 Marketing, 1 Product Manager, 2 Pre-Sales and Developer Relationship, and 1 Operation. Key achievements: 1. Responsible for end to end go to market strategy including market research requirements, creating engagement programs, launching new B2B products, and driving awareness and sales 2. In 2018 delivering 1:100 dollar-to-pipeline and 1:5 dollar-to-revenue ROI from the marketing program 3. Supporting 30% annual sales growths and 110% sales target through running high performing lead generation that included Events, PR, product bundling, and sales enablement 4. Manage Samsung B2B Products such as Samsung XCover 4 and Samsung Knox Solutions; set up price to meet company price policy and market demand, set up a communication plan to the market. 5. Guided teams to formulate solutions approaches to solve business problems and oversaw the execution working with relevant solutions partners. 6. Playing a significant role in helping the company win new blue-chip clients from initial lead generation through contract award. 7. Responsible for overall technical planning direction, leadership, and strategy for Samsung Knox solutions portfolio 8. Accountable for client satisfaction with products, solutions, and services delivery 9. Grew software-bundling solutions revenue more than 100% year on year



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Account Lead

  • Apr 2011 - Dec 2016

  Business Operation Roles:1. Preparing accurate weekly revenue for Sell In, Sell Thru, and Sell Out revenue and compare it to management plan. 2. Review and analysis transaction from Account Manager to ensure the transaction comply with company regulations 3. Coordinate Account Manager and PreSales and Admin and other supportive department to ensure sales process running well. 4. Planning, Controlling and Monitoring the sales forecast from Account Managers and ensure the forecast accurately happen 5. Provide weekly sales analysis to management Special Tasks: 1. Part of Partner Relationship Management Team 2. Global Samsung Business Network (GSBN) Super User and Trainer 3. Samsung Internal Expert for B2B4. Work with CSR team for Samsung Smart Learning Class and Samsung Tech InstitueMy Performance: - Performances achievement 108% of Management Plan in 2013 - Performances achievement 98% of Management Plan in 2014 - Performances achievement 110% of Management Plan in 2015- Timely and accurately of sales report every week - Improving sales projection and sales monitoring thru enabling the GSBN (Samsung Opportunity Pipeline Web Application)



Lexmark

• United States
• Information Technology & Services
• 700 & Above Employee

• Channel Manager

  • Mar 2010 - Mar 2011

  Focus on Printing and documents solutionsPerformances: 1. Approach 10 new big System Integrator that traditionally bring Canon, HP and Brothers. 2. Won 2 Big Tender in Bank and Oil and Gas Industry (USD 1.5 M for 2 years contract) Focus on Printing and documents solutionsPerformances: 1. Approach 10 new big System Integrator that traditionally bring Canon, HP and Brothers. 2. Won 2 Big Tender in Bank and Oil and Gas Industry (USD 1.5 M for 2 years contract)



Epson Indonesia

• Indonesia
• Computer Hardware Manufacturing
• 700 & Above Employee

• Account Sales Representative

  • Mar 2007 - Feb 2010

  Achievements: 1. Highest Sales Revenue Contributor Fiscal Year 2009-2010. Account Manager for Financial Service Industry 2. Overachieved Sales Revenue 120% Fiscal Year 2008-2009. Account Manager for Financial Service Industry 3. Highest Sales Revenue Contributor Fiscal Year 2007-2008. Account Manager for Cross Industry Achievements: 1. Highest Sales Revenue Contributor Fiscal Year 2009-2010. Account Manager for Financial Service Industry 2. Overachieved Sales Revenue 120% Fiscal Year 2008-2009. Account Manager for Financial Service Industry 3. Highest Sales Revenue Contributor Fiscal Year 2007-2008. Account Manager for Cross Industry