Experience

Lift Relations

• Denmark
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Customer Success

  • May 2022 - Present

  New York, New York, United States LIFT is a SaaS platform purpose-built for communications agencies to retain and grow their clients.



PIE Recruitment

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Consultant - Customer Success

  • Sep 2021 - May 2022

  New York, United States PIE is a recruitment agency focused on B2B SaaS and startups.



Practical CSM

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Principal Thought Leader - Training and Certification

  • May 2021 - May 2022

  Practical CSM provides consultancy, training, certification services for Customer Success professionals

• Sr. Account Manager

  • Oct 2020 - Oct 2021

  New York, United States



Independent Consultant

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Sr. Consultant Client Services

  • Aug 2019 - Sep 2020

  New York, United States



FUEL CYCLE

• United States
• Market Research
• 100 - 200 Employee

• Sr. Manager, Client Success

  • May 2018 - Jul 2019

  New York, United States A leading market research cloud, Fuel Cycle combines both qualitative and quantitative data to power real-time business decisions.



PAC

• Farming

• Sr. Account Manager

  • Jan 2015 - Apr 2018

  New York, United States teknowlogy Group is the leading independent European research and consulting firm in the fields of digital transformation, software, and IT services.



Gartner

• United States
• Information Services
• 700 & Above Employee

• Product Service Lead - Gartner for Marketing Leaders

  • Aug 2012 - Apr 2014

• Executive Client Manager - Executive Programs - Canada

  • Feb 2008 - Aug 2012

  Stamford

• Relationship Manager - Executive Programs - France

  • Aug 2004 - Jan 2008

  Paris Area, France



Biogen Idec

• International IT Project Manager

  • Oct 2001 - Apr 2004

  Paris Area, France



Nortel Networks

• Telecommunications
• 700 & Above Employee

• Technical Sales Support

  • Sep 2000 - Sep 2001

  Paris Area, France