Experience

Heartland Credit Union - Kansas

• Financial Services
• 1 - 100 Employee

• Chief Lending Officer

  • Jan 2020 - Present

• AVP of Loan Processing

  • Feb 2018 - Jan 2020

  -Oversees all Loan Processing and servicing functions, including consumer, real estate, commercial, and indirect. -Responsible for short-term and long-term planning of the department. -Supervises, trains, coaches, and appraises Loan Processing staff

• Project Manager

  • Apr 2014 - Feb 2018

  -Responsible for overseeing the successful completion of a range of projects.-Coordinates appropriate personnel, arranges for needed resources and tracks progress. -Identifies potential issues and develops solutions. -Sends reports and updates to clients and stakeholders as needed. -Manages contacts and outside vendors, performs vendor due diligence. -Oversees database backups, restores and disaster recovery plans. -Tests and suggests improvements for new products and enhancements

• Loan Processing Supervisor

  • May 2011 - Apr 2014

  -Responsible for overseeing and directing consumer, indirect and some mortgage loan processing and servicing as well as collateral protection and lien placement. -Preparing regular reports for management. -Researching and resolving loan and account errors and discrepancies.-Directs, trains, supervises and appraises loan processing staff.-Responsible for reconciling and adjusting departments GL's. -Ensures departmental procedures are in accordance with HCU procedures and governmental regulations. -Tests and helps develop new loan products and enhancements.

• Mortgage Originator

  • Feb 2010 - May 2011

  -Interviewed, took applications, and processed preliminary documentation on loan requests. -Discussed loan alternatives, credit criteria, interest rates, and loan documentation.-Assumed responsibility for establishing and maintaining effective and professional business relations with members, prospective members, realtors and building professionals.-Originated conventional, ARM, construction, commercial and bridge loan products.

• Financial Services Representative

  • Mar 2004 - Feb 2010

  -Evaluated and verified loan applications and credit criteria. Computed debt ratios. Verified employment and income. Determined value of collateral. -Approved loans within limits of authority.-Opened accounts such as: savings, checking, HSA, IRA, CD's, etc.-Presented and explained services and products to members and assisted in meeting their financial needs.-Counseled members regarding money management and financial matters.

• Member Service Representative

  • Jun 2002 - Mar 2004

  -Tellering-Savings Bonds-ATM & cash dispenser balancing-Daily cash drawer balancing-Returned Checks-Product referrals