Experience

Hotel Menteng Group

• Indonesia
• Hospitality
• 1 - 100 Employee

• General Manager

  • Feb 2023 - Present



Jakarta Area

• Jakarta Raya, Indonesia

• Hotel Manager

  • Apr 2022 - Nov 2022



Best Western

• Jakarta

• Room Division

  • Oct 2018 - 2021



Izi Pakuan Hotel

• Bogor - West Java

• Resident Manager

  • Dec 2016 - Aug 2018

  - Responsible for day to day all departments operational & facilitating the efficient operation of the staff. - Communicating with the Housing Division to assure proper maintenance of the rooms. - To plan business strategies, market portfolios, pricing and open up new markets. - Deal politely and efficiently with guests to make sure that they are satisfied with the service they receive. - Train and supervise the team of employees who prepare rooms, serve food and drinks, greet guests or operate hotel facilities. - Inspecting rooms or monitoring check-in times to ensure that the team is meeting quality standards. - To maintain financial control, analyze income and expenditure. - Analyze costs to identify opportunities for savings without sacrificing the quality of service.



Prinsen Park Hotel

• West Jakarta

• Rooms Division manager

  • Jun 2016 - Nov 2016

  - Planning and organizing accommodation and other hotel services - Managing budgets and financial plans as well as controlling expenditure - Recruiting, training and monitoring staff - Planning work schedules for individuals and teams - Meeting and greeting customers - Dealing with customer complaints and comments - Addressing problems and troubleshooting - Ensuring events and conferences run smoothly - Supervising maintenance, supplies, renovations and furnishings - Dealing with contractors and suppliers - Ensuring security is effective - Carrying out inspections of property and services - Ensuring compliance with licensing laws, health and safety and other statutory regulations



Puri Group

• Indonesia
• Hospitality
• 1 - 100 Employee

• Operational Manager

  • Oct 2015 - Jun 2016

  - Maintain all the utilities which support the operational of three buildings - Conduct all the staff to get their most dedication during their working hours. - - Maintain all the utilities which support the operational of three buildings - Conduct all the staff to get their most dedication during their working hours. -



Golden Boutique Hotel

• Jakarta

• Front Office Manager

  • Feb 2008 - Jun 2015