Bambang R.

Technical Operations Supervisor at NTT DATA Business Solutions Indonesia
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Location
Jakarta, Indonesia, ID

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Experience

    • Indonesia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Technical Operations Supervisor
      • Oct 2022 - Present

      SAP S/4 HANA FICO, SAP BW/4 HANA Implementation SAP S/4 HANA FICO, SAP BW/4 HANA Implementation

    • Real Estate
    • 1 - 100 Employee
    • Business Owner
      • Apr 2021 - Present
    • Indonesia
    • Oil and Gas
    • 200 - 300 Employee
    • Regional IT Assistant
      • Sep 2021 - Nov 2021

      Provide day-to-day support to ensure smooth running of the computers (PC and Laptop), printers, attendance machines, printers/scanners, SAP systems, CCTV systems, standalone systems, network equipment with Ubiquiti, Mikrotik and, TP-Link products in four Plantation Office and one Oil Palm Mill. Provide day-to-day support to ensure smooth running of the computers (PC and Laptop), printers, attendance machines, printers/scanners, SAP systems, CCTV systems, standalone systems, network equipment with Ubiquiti, Mikrotik and, TP-Link products in four Plantation Office and one Oil Palm Mill.

    • Singapore
    • Financial Services
    • 100 - 200 Employee
    • IT Advisory - Support Project Lead
      • Jan 2021 - Mar 2021

      Lead and supporting a team of End Users Support (EUS) and Onsite Technical Support (OTS) in IT project plan (project planning, scheduling, and controlling). Lead and supporting a team of End Users Support (EUS) and Onsite Technical Support (OTS) in IT project plan (project planning, scheduling, and controlling).

    • Sri Lanka
    • Farming
    • 300 - 400 Employee
    • ICT Specialist
      • Apr 2019 - Jan 2021

      Manage the day-to-day IT infrastructure operation for three Plantation Office and General Office; accountable to the Regional ICT Manager and General Manager (Plantation) for efficiently dealing with IT services within Service Level Agreement (SLAs) timeframes. Manage the day-to-day IT infrastructure operation for three Plantation Office and General Office; accountable to the Regional ICT Manager and General Manager (Plantation) for efficiently dealing with IT services within Service Level Agreement (SLAs) timeframes.

      • Sep 2014 - Jun 2018

      Reporting directly to the IT Country System Support Manager. Providing 1st and 2nd line IT Support for over 1000 Standard Chartered Bank (SCB) end-users at Jakarta and up-country SCB Branches and supporting ongoing IT change projects.

      • Jun 2012 - Sep 2014

      Reporting to the IT Data Center Manager and assist with daily operational duties including implementation, support and maintenance server hardware, software, and storages (NAS) system infrastructure and performance.

      • Feb 2008 - Jun 2012

      Assist and support for incoming technical queries and issues; related to application systems, desktops, laptops, smartphones, IP Telephony, video conferencing, and office printing.

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