Experience

Ultramar

• Canada
• Oil and Gas
• 500 - 600 Employee

• Branch Account Manager

  • Oct 2018 - Present



Allied Universal

• United States
• Professional Services
• 700 & Above Employee

• Security Supervisor

  • Apr 2016 - Present

  • Conduct patrols and reports suspicious activity, safety hazards, unusual circumstances and/ or behavior, maintenance issues, accidents, injuries. • Monitor building activity to ensure the security of the facility, preventing unauthorized access Conducts various audits and complete various logs • Knowledge of working with the Lenel Security System (Guardon). Such as creating badges through I.D Credential, alarm monitoring, running reports on Lenel, etc. • Input Incident Reports in database by the end of shift. • Respond to alarms in accordance to SLA standards • Participate in Emergency Evacuation response, knowledge of responding to emergency situations such as fire, medical emergency (CPR/First Aid), robbery.



RBC

• Canada
• Banking
• 700 & Above Employee

• Banking Advisor

  • Oct 2015 - Oct 2018

  • Proactively engage with clients in all areas of branch, uncovering banking needs, providing advice, and identifying sales and referral opportunities. • Advice clients on tailored financial solutions such as personal/business accounts, credit cards, loans/line of credit, overdraft, mortgages, investments, insurance and estate planning that meet their needs. • Respond to client-initiated contacts, assisting with financial transactions (deposits, withdrawals, cheque cashing/ordering, bill payments, money orders and transfers, and foreign currency exchanges) while prospecting for additional sales, referral and appointment booking opportunities. • Maintain and grow the customer portfolio by identifying and promoting personal banking advice and solutions with a continuous focus on client service and new business development. • Take ownership of client problems, respond with empathy, and provide sound solutions.

• Client Advisor

  • Jul 2013 - Oct 2015

  • Bank Services, financial services for customers • Customer transactions, statements, deposits, bill payments, transfers, and financial loans• Recommend bank products and services, resolve problems • Exchange foreign currency, receive loan payments, and issue traveler's checks and drafts. • Investment opportunities (making phone calls, helping account managers prepare for their appointments)



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Customer Service Manager

  • May 2009 - May 2014



Peel Regional Police

• Law Enforcement
• 700 & Above Employee

• Co-op Placement

  • Sep 2010 - Jun 2011