BALU BL
Sales and Marketing consultant at Falcon Spring- Claim this Profile
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English Full professional proficiency
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French Limited working proficiency
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Hindi Professional working proficiency
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Tamil Professional working proficiency
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Malayalam Full professional proficiency
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Bio
Credentials
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ERP SAP
Prime Solutions, New Delhi
Experience
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Falcon Spring
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Abu Dhabi, United Arab Emirates
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Sales and Marketing consultant
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Jun 2019 - Present
Job Roles and Responsibilities Take part in the development of sales and marketing plans. Reporting to Managing Director. Convert potential customers into buyers. Coordinating with Delivery team and Sales Department. Responsible for hunting and acquiring of new clients as per planned targets. Network on different relevant platforms and ensure company brand and visibility is maintained. Responsible for preparation social media and website information update to existing and potential clients. Handling Customers' Complaints. Develop and maintain a comprehensive customer database. Communicate and work closely with Accounts Department and Administration Department. Organizing and servicing meetings for Managing director with Sales and Marketing Department. Engage and coach the respective team about customer handling.
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ME Junction
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Ajman, United Arab Emirates
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Marketing Consultant
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Mar 2018 - Jan 2019
Silverline Networks LLC is the gulfs leading online marketing company. We connect thousands of buyers and suppliers all around the world every day through our online marketing platforms. Together our marketplace forms a community with millions of visitors from over hundreds of countries and regions. Silverline Networks LLC has helped hundreds of business owners develop and grow their online brands. We expanded from a Abu Dhabi based marketing agency to full-service global interactive platform and SEO company. We know what we’re talking about when it comes to online marketing. Our global partnerships makes us an ideal choice for your online marketing requirements. To know more about us please visit us on http://www.silverlinenetworksllc.com/ My basic duties and responsibilities include; • Analyse the competitor potential and plan equivalent strategies to meet the target market. • Key contact for all Clients including existing and new clients. • Oversee market and customer research for market and product requirements, interfaced with operation department for product development, product pricing and service cycle management. • Co-ordinating with the design team for project layouts and designs with an extended follow up with the service team for after sales projects • Responsible for achieving revenues in accordance with agreed targets, renewal rates and sales budget and developed expertise in online marketing strategies , website development and compatibility etc. • Managed business development activities, accountable for the top-line profitability and increased sales growth. • Optimized the online marketing plan layouts into project layouts visiting sites to have a complete idea about the project and customer requirements. • Formulated, directed and coordinated marketing activities and policies to promote products and services. • Engaging in Telesales and Marketing Activities. • Training new recruits.
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Informatics
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Bangalore, Kerala and Tamil Nadu
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Territory Sales Manager
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Sep 2011 - Jun 2017
• Handling consortium such as ERMED, CeRA, DESIDOC, ICMR along with promoting E-Resources into the libraries and to the End Users of the institutions. • Received online training, via webinar from partner publisher for promotion of products in India clientele. • Conducting promotional activities in various Institutions which help in increasing the usage statistic of E-Resources. • Making product presentation to clients to facilitate the service of the company. • Efficiently administering sales & renewals in Kerala and Tamil Nadu for e-Resources & Products of Informatics (Jgate, Fedgate, IBID, EzProxy, i-Scholar, Koha Services) to Universities, IIT’s, NIT’s & other institutions. • Proficiently handled the sales of products such as Jgate, India Business Insight, EzProxy, Fedgate, Koha, Digitization and OJMS. • Successfully handled out of the basket of products of Informatics and handled 50% products for sales and marketing to Institutions which generated total revenue of 80%. • Generated new business worth Rs. 20 Lakhs in the first Quarter itself and out of the renewal business 80% revenue was generated. • Organized an event called “Road Show” for branding the company’s profile and showcasing the company’s product portfolio. • Performed crisis management during annual branding programme.
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CodeShare Media
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Qatar
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Marketing Officer
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Aug 2010 - Apr 2011
• Conducted Qatar National day event and exhibition on wings of Qatar. • Interacted regularly with Chief Operating Officer and Alliance team to discuss the lead qualification process, and recommend improvements. • Conducted marketing and space selling of Doha Stadium Plus and Qatar’s only sports weekly. • Assisted and managed day to day operations of Marketing and Administration department. • Performed space selling and promotion of “Daily Digest”-“AFC Asian Cup Qatar 2011”Special daily Edition. • Coordinated with the team for all the new business projects/plans. • Proficiently coordinated in launching “Al Majd”- A Visual Journey through the development of state of Qatar.
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Bank of America
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New Delhi Area, India
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Senior Team Member
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Jun 2008 - Jul 2010
• Provided treasury services for addition/modification of Global Treasury products such as ACH, ARP, Lockboxes and more. • Verified client info with the implementation Advisors based out of the US, Europe and Asia Pacific for providing a secured customer service to avoid forgery and money laundering. • Set up customers to initiate FX Wires and Drafts. • Ensured timely and effective client communication with off-shore clients through daily/ weekly status reports, regular conference calls, emails and physical meetings. • Resolved various customers’ inquiries about the products and services. • Efficiently took regular updates from the online LOB personnel. • Bagged the Best Performer Award of the month in CD & S Department, BACS. • Won the trophies on various competitions and activities conducted by BACS and academic level.
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Education
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2006 - 2008
Shiva Institute of Management Studies
Master of Business Administration (M.B.A.), Marketing -
2002 - 2005
University of Kerala
Bachelor’s Degree, Business/Commerce, General
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