Experience

itris Recruitment Software

• United Kingdom
• Software Development
• 1 - 100 Employee

• Credit Controller

  • Oct 2018 - Present



Credit Control Consultant

• Part time or contract

  • Jan 2000 - Present



Self-employed

• Credit Control Manager and Creative Mentor- Freelance

  • Sep 2000 - Present

  Position Held: Consultant, Credit Control ManagerSupporting the Credit Control function and book keeping for a small number of Sole Traders.Position Held: Freelance Creative MentorWithin this role, Baljit designs and delivers innovative projects within schools to collaborate both skills of negotiation and creativity, through ‘Dragon’s Den’ influenced projects; with an aim to re-engage school pupils in Maths, English and for them to achieve an Arts Award. During the project, pupils are introduced to a Business plan and apply financial strategies and Market Analysis to their work. Other projects circulate around the subject of taking risks confidently to promote innovative skills.Her position requires a discipline of time management and budgets, requiring negotiation with suppliers and the confidence to adapt to a range of ages and personalities and learning difficulties



Swift Safyre Bedgebury, Kent

• Consultant Credit Controller

  • Aug 2015 - Jan 2016

  This Credit Control position required a speedy reduction of aged debt, settlement of aged complaints over an extensive range of clients as well as acquiring knowledge on, ‘WinSims’, over a short period. The role required steady professionalism during an intense period of the company’s acquisition and a smooth handover of Aged Debtors.



First Choice Business Systems Ltd

• United Kingdom
• Information Technology & Services
• 1 - 100 Employee

• Credit Control Manager, Consultant

  • Jan 2004 - Apr 2010

  • Credit Control Manager for the Group (Interior Design, Digital Print and Xerox Concessionaire) up to and including legal stage, preparing legal bundles and court appearance where necessary; liaising with Lawyers and adhering to legal deadlines.• Implementation and regular monitoring of the Credit Control accounts systems, Credit Policy, Company Terms and Conditions of Sale• Establish and monitor credit limits after checking credit worthiness, setting credit limits and processes in support of opening new customer accounts• Support the Financial Director in advancing accounts systems to maintain an efficient department • Sales Ledger for 2 divisions• Provide credit control and sales ledger reports to Financial Controller and Group DirectorIn this role as Credit Control Manager, Baljit identified clients' needs and objectives by maintaining regular contact, successfully providing comprehensive financial solutionsBaljit lead the delivery of Credit and Debt Strategy for the group and used champion/challenger techniques to optimise recovery using value based decisions. She executed strategies and policies that reduced bad debt and the cost of debt through robust credit vetting, collection scoring, segmentation and treatment strategies and that support the detection and prevention of customer fraud. Baljit worked within the Finance team in the ongoing development and review of Financial Forecasting and targets for Bad Debt Charge, cash flow and debt levels.During these 6 years, Baljit significantly reduced debtor days and successfully maintained this throughout the recession.



Cabot Financial

• United Kingdom
• Financial Services
• 200 - 300 Employee

• Negotiator, Legal Collections, Consumer Debt

  • Sep 2000 - Jan 2004

  • Negotiating and the collection of individual consumer debt • Assisting in setting up and joining the Legal collection Team• Mentoring new employees• Reoccurring ‘Top Negotiator’, consistently meeting targets.In this role, Baljit's calls were often utilised to advance collection techniques within the company. When a new legal collections team was formed, Baljit was selected as one of a few to lead this team. Her strategy for collections was commended on many occasions by senior staff and consumers and she fast progressed to a higher level of credit control.



Ethos Communications Ltd

• Credit Controller

  • 2000 - 2000