Experience

Exit

• Real Estate
• 300 - 400 Employee

• Real Estate Broker and Sales Team Leader

  • Nov 2017 - Present

  • Created and provided sales training materials • Organized and drew up sales plans for lead generation, lead conversion, appointments and sales• Tracked sales associates’ production and documented associate progress with standardized metrics• Responsible for 6-8 adult sales associated as part of a new program • Created engaging and stimulating training environment and used various teaching methodologies such as video and role play based training sessions and evaluated and tested learners • Supported the evaluation, review and update of the program• Drafter contracts and collaborated with mortgage lenders, lawyers, builders and investors



FedEx Ground

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Operations Manager

  • Sep 2016 - Present

  • Provide physical and technical support for station inbound operations to ensure maximum efficiency• Responsible for performing address searches/ corrections through various sources to optimize delivery time• Prioritize workflow to maximize the number of packages that can be resolved and sent out for delivery on the same day• Ensure all packages received appropriate scan statuses as per policies and procedures• Inspect and handle damaged material and ensure all products were accounted for as per company policy• Research missing packages and compile information on disputed deliveries for management review• Resolve customer issues and handle general inquires• Provide administrative support to various operational functions



Privately Owned Marketing Consultancy

• Online Marketing Expert for Local Businesses

  • Jan 1999 - Present

  • Established own business in 1990 to help local businesses gain customers online• Collaborated with business owners, designers, journalists, videographers and technical experts to design and implement unique action plans for each client in various B2B and B2C industries • Taught small business owners using a systematic plan of lectures and demonstrations, on the benefits of online marketing• To date worked with over a dozen business owners in the real estate, mortgage and loan, product sales and beauty industries