Human Resources Manager

• Apr 2023 - Present

Cluster Human Resources Manager

• Oct 2017 - Jan 2023

• • Spearheaded a culture of continuous learning and development by establishing a performance development plan and linking that to succession planning program, resulting in a 25% increase in employee retention and a 10% increase in job satisfaction.• Developed and implemented a new employee onboarding program, resulting in a 10% reduction in new-hire turnover and a 18% increase in employee satisfaction. • Designed and implemented a new variable pay program that incentivized top performers and aligned with business objectives, resulting in a 10% increase in sales revenue and a 5% decrease in turnover.• Developed a salary review matrix to scientifically administer salary increments and remove subjectivity, resulting in 15% increase in employee satisfaction and bring pay within the ranges.• Led the development of an employee recognition program that recognized top performers and improved employee morale, resulting in a 20% increase in employee engagement and a 5% increase in retention.• Coached managers on effective goal setting and provided tools to track progress, resulting in a 20% increase in goal attainment and alignment with company objectives• Conducted training for managers and employees on performance management best practices, resulting in a 30% increase in the quality of performance evaluations and more accurate ratings.• Collaborated with managers to establish a coaching and feedback culture, resulting in a 15% increase in employee performance and a 10% increase in employee engagement.• Designed and implemented a new employee recognition and rewards program that celebrated and reinforced the desired cultural behaviors, resulting in a 15% increase in employee satisfaction and a 5% increase in employee retention. Show less

HR Manager

• Jul 2003 - Sep 2022

• Structuring and implementing programs and policies in the areas of training, and new-employee orientation • Successfully rolled out BS 18001 for Health and safety.• Conducted a Job analysis with the line managers and developed job descriptions across all levels.• Ensured smooth functioning of operations through effective resolution of HR issues.• Received a clean audit report for QHSSE and was selected to guide HR in other locations for effective implementation of the QHSSE policy.• Successfully rolled out the Performance Management Process in the company by providing training to the managers and supervisors, thus saving around 100K$ from the outsourcing of training.• Supported the Global HR team in implementing the Workday HRIS system and assisted in successfully rolling out the same in the region.• Formulated employee recognition schemes to ensure better employment engagement, reducing turnover by 30%.• Successfully implemented Compensation and Benefits programs as per the regional directives and resolved any disparities amongst team compensation. Show less

Military Logistics Executive

• Jul 2003 - Jul 2006

• Completed Maysen Camp Project for the US Military within 45 days and substantial cost saving. • Maintained the US miliary contracts for the 3 years and developed the business with major clients.• Effectively managed authorized vendors for different products and services and was able to bid for tenders and contracts following the strict guidelines and requirements of the defense clients.• EBITDA for the 3 years were 35% higher than the budget despite severe competition solely due to exceptional customer service.• Led CSR activities and voluntary social engagement initiatives. Show less

Venue Manager

• Apr 1996 - Apr 2003

Overall responsibility of the venue and ensure targets are meet Responsible for managing the Kuwait venue and ensuring that the business objectives are met. Implement marketing strategies, developing sales and marketing teams Talent retention Overall responsibility of the venue and ensure targets are meet Responsible for managing the Kuwait venue and ensuring that the business objectives are met. Implement marketing strategies, developing sales and marketing teams Talent retention

Asst. Personnel Manager

• Feb 1989 - Apr 1994

• Responsible for the entire personnel administration including recruiting manpower, framing HR policies etc. • Implementing new policies, setting up each department targets, decentralization and making department heads responsible for payroll costs. • Effectively reducing absenteeism, overtime cost by 22% • Resolving management – union dispute over wages through collective bargaining • Responsible for the entire personnel administration including recruiting manpower, framing HR policies etc. • Implementing new policies, setting up each department targets, decentralization and making department heads responsible for payroll costs. • Effectively reducing absenteeism, overtime cost by 22% • Resolving management – union dispute over wages through collective bargaining