CSO Operations Support Specialist

• Aug 2023 - Present

Graphic Designer

• Mar 2022 - Aug 2023

• Design and development of corporate materials that successfully drive the onboarding process for the sales team, ensuring effective integration and rapid adaptation of new members. • Production and presentation of high-quality audiovisual and digital materials for corporate presentations with various stakeholders, effectively conveying the brand identity and creating a strong and consistent image. • Successful coordination and execution of various digital marketing campaigns targeting new users, resulting in a significant increase in brand awareness and attracting a broader user base. Additionally, implementing brand awareness strategies for active clients, strengthening their loyalty and generating greater engagement. • Leadership in coordinating activities and monitoring launches to establish a strong brand presence at relevant events and trade fairs. This has resulted in a significant increase in brand visibility and the generation of valuable business opportunities. • Demonstration of effective communication skills by closely collaborating with diverse teams and departments, ensuring clear goal alignment and smooth collaboration to achieve desired outcomes. • Creativity and problem-solving ability, generating innovative ideas and overcoming unexpected challenges during the execution of activities. This has allowed for the development of unique and effective solutions to reach established objectives. • Development of brand activities for regional events and creation of strategic materials for their commercial implementation. Show less

Support Manager - LATAM CCSM AHQ Marketing Services

• Oct 2021 - Mar 2022

Evangelism Coordinador - DPS GTM LATAM

• Jul 2020 - Sep 2021

🖥 Coordination of regional training teams for Microsoft's DPS-SMB LATAM business segment focused on commercial sector products (Windows, Microsoft Office, Microsoft 365, Microsoft Server, EDU, Devices). ------ 💾 Viewer of corporate content and materials based on the product portfolio and the adequate training of Partners to support the adequate documentation for sales teams (Distributors, Resellers and Channels). ------- 🐱‍👤 Support in the development of content and materials for Regional events for product launches and announcements (Channel Connect, DBTE, PDF) development of internal, creative, logistical and administrative operations for their due process and compliance according to the goals of Microsoft GTM LATAM. ------- 📈 More than 1000 sessions taught by the team of trainers and redirection of users to complementary learning platforms for sales teams with ExpertZone ------- 🐝 Leader for the monitoring of multiple activities for the technology sector in relation to the control and proper monitoring of KPIs to coordinate with marketing teams at the regional level. ------- 🦉 Responsible for the communication of guidelines for Stockholders in order to unify messages that allow to generate synchrony with Marketing, Sales, Support and Internal Audits teams. Show less

Incentive Support Specialist DPSS - OEM LATAM

• May 2019 - Jul 2020

🦉 Coordinator of follow-up and compliance of associated marketing activities based on strategic brand cooperation programs for Microsoft authorized resellers (OEM, OSIS, Jumpstart).-------👨‍🏫 Manager in training, follow-ups and support for more than 400 partners at the regional level and coordination of efforts for multiple marketing leaders based on Microsoft's strategies for WW.-------🎨 Creation of documentation content to mitigate processes and optimize support channels to avoid erroneous processes or loss of monetary funds due to non-compliance, achieving a coordinated teamwork of 95% effectiveness. Show less

Community Manager

• Nov 2018 - May 2019

🐙 Coordinator of digital strategies of more than 70 brands of the product portfolio for Resellers and channels nationwide, focused on multiple business models (B2B, B2C and XaaS) for different digital communication channels. ------ 🎨 Designer of organic and sponsored digital marketing campaigns for directing opportunities and detailed monitoring of assigned budgets, monitoring of cooperative funds of allied multinationals, monitoring report, behavior and results in favor of continuous iteration processes (KPI, Inbound Marketing, Data Report). ------ 🎯 Strategist of corporate and commercial content for social networks (LinkedIn, Twitter, Instagram, Facebook and YouTube) for multiple business categories. ------ ⚔ Main person in charge of direct communication and development of commercial and corporate strategies focused on the technology sector. Show less

Marketing Director

• Feb 2014 - Oct 2018

🖥 Director and person in charge of the administration, design, execution, allocation and budget monitoring of corporate content of institutional and commercial pieces. -_-_-_- 🚀 Designer and support of the product development team at an industrial level for production procedures under commercial and governmental requirements for bidding processes. -_-_-_- 🛸 Planning of marketing strategies for the business lines of multiple partner companies. 🔥Functions: • Development of demand generation activities for customers and allied channels. • Campaigns for monitoring and generating LEADS for the channel and end user. • Management of the general budget and commercial sponsorships. • Allocation and execution of funds assigned to channel association and cooperative strategies: Microsoft Funds (OEM, Jumpstar), Intel Marketing Programs. • Preparation and development of communications for advertising strategies for clients and channels. • Development of the communication plan for social media and the press. • Coordination and teamwork for the development of successful cases for channels, customers and manufacturers. Show less

Diseñador Gráfico

• Jul 2013 - Jan 2014

Diseñador Grafico

• Jan 2013 - Jul 2013

Encargado de la cobertura Gráfica y Visual de las diferentes entidades y dependencia nacionales de la universidad, generando piezas gráficas de carácter corporativo, interno y social en el complejo académico, encargado de dirigir proyectos piloto de modelos de señalización y propuesta de identidad en la diferentes áreas académicas de la universidad. Encargado de la cobertura Gráfica y Visual de las diferentes entidades y dependencia nacionales de la universidad, generando piezas gráficas de carácter corporativo, interno y social en el complejo académico, encargado de dirigir proyectos piloto de modelos de señalización y propuesta de identidad en la diferentes áreas académicas de la universidad.

Asesor de Mercadeo

• May 2012 - Oct 2012

Diseñador de piezas gráficas y publicitarias para el sector comercial en la asistencia y la actualización de información corporativa para proveedores y clientes. Diseñador de piezas gráficas y publicitarias para el sector comercial en la asistencia y la actualización de información corporativa para proveedores y clientes.

Diseñador Grafico

• Feb 2012 - May 2012

Diseñador de pagina Web, Editorial y asesoría en identidad Corporativa. Diseñador de pagina Web, Editorial y asesoría en identidad Corporativa.

Diseñador Grafico

• Jun 2010 - Jun 2011

Encargado de proponer y aplicar soluciones de carácter gráfico en imagen corporativa, pre producción de medios impresos, composición de piezas gráficas y soluciones de conocimiento digital. Encargado de proponer y aplicar soluciones de carácter gráfico en imagen corporativa, pre producción de medios impresos, composición de piezas gráficas y soluciones de conocimiento digital.

Instructor de robotica Scratch

• Jun 2009 - Jul 2009

Impartir formación a profesores en el manejo de Scratch como alternativas de programación y robótica aplicada para estudiantes. Impartir formación a profesores en el manejo de Scratch como alternativas de programación y robótica aplicada para estudiantes.