Experience

QuickSTAT

• United States
• Truck Transportation
• 100 - 200 Employee

• Customer Relationship Manager

  • Aug 2022 - Present



Precilens

• France
• Medical Device
• 1 - 100 Employee

• Supply chain & Logistics Coordinator

  • Sep 2020 - Aug 2022

  Ensure operational excellence Prepare shipping documentation (export and import) Communication with customers/suppliers/other offices Ensure compliance with import and export regulations - Customs Organize packing / other packaging items Request quote from suppliers (ad-hoc shipments) Download data logger and send to customer Packing and monitoring of equipment according to transport conditions Ensure growth of retained customers to maximize/increase the amount of business done for each customer Ensure all service failures and complaints are investigated and addressed. Present unique service features. Retain customers by providing the highest quality service. Show less



PREPAVENIR Formation

• France
• Professional Training and Coaching
• 1 - 100 Employee

• Business Development Trainee

  • Oct 2018 - Jul 2020

  • Assisted established management staff with operational oversight, business development and process improvement strategies. • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability. • Created reports and presentations detailing business development activities. • Developed and implemented favorable pricing structures balancing firm objectives against customer targets. • Assisted established management staff with operational oversight, business development and process improvement strategies. • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability. • Created reports and presentations detailing business development activities. • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.



Jeunesse Étudiante Chrétienne - JEC

• France
• Civic and Social Organizations
• 1 - 100 Employee

• Coordinator de Project International

  • Dec 2017 - Aug 2018

  • Resolved problems, improved operations, and provided exceptional service. • Prepared a variety of different written communications, reports, and documents. • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. • Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting. • Devoted special emphasis to punctuality and worked to maintain an outstanding attendance record. • Participated in team-building activities to enhance working relationships. • Created plans and communicated deadlines to complete projects on time. Show less



Stonarts.D India's Largest Tile Store

• Bengaluru, Karnataka, India

• International Purchase & Sales Assistant Manager

  • Dec 2014 - May 2017

  • Delivered services to customer locations within specific timeframes. • Onboarded new temps by entering employee information into systems. • Successfully maintained clean, valid driver's license and access to reliable transportation. • Worked with customers to understand needs and provide excellent service. • Proved successful working within tight deadlines and fast-paced atmosphere. • Increased customer satisfaction by resolving issues. • Collaborated with team members to achieve target results. • Created plans and communicated deadlines to complete projects on time. • Maintained energy and enthusiasm in fast-paced environment. • Learned new skills and applied to daily tasks to improve efficiency and productivity. • Used coordination and planning skills to achieve results according to schedule. • Completed paperwork, recognizing discrepancies and promptly addressing for resolution. • Developed and implemented performance improvement strategies and plans to promote continuous improvement Show less



Deepthi Book Distributors

• Kanithi Road, Gajuwaka, Visakhapatnam, India

• Strategic Planning Specialist

  • Jan 2013 - Nov 2014

  • Researched and compiled tailored monthly analytics and reports for senior management. • Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies. • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines. • Optimized system and platform performance capabilities in most efficient, practical way possible. • Reviewed files, records and other documents to obitain business information and key data informing responses to development requests. • Established an online configuration knowledge base to support functionality by developing a robust system application overview. • Mapped current business and operational processes and recommended areas for improvement. • Worked with customers to understand needs and provide excellent service. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Marketing Communications Coordinator

  • Jan 2011 - Nov 2012

  • Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans. • Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters. • Planned marketing initiatives and leveraged referral networks to promote business development. • Completed in-depth reviews of market conditions and customer preferences for Banking Services. • Identified appropriate marketing channels and target customers for campaigns. • Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue 40%. • Managed full-cycle marketing and advertising strategies, resource allocation and production schedule adjustment. • Strengthened marketing programs to capture new business and take advantage of changing trends in client markets. • Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings. • Coordinated with social media, public relations, and other teams to execute product introductions. • Tracked key metrics and developed spreadsheets and data models. Show less