Bala Chandra

Technical Team Lead at HYLAND SOFTWARE
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Contact Information
us****@****om
(386) 825-5501
Location
Telangana, India, IN

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Credentials

  • AWS Certified Solutions Architect
    Amazon Web Services (AWS)
    May, 2022
    - Oct, 2024

Experience

  • HYLAND SOFTWARE
    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Technical Team Lead
      • Apr 2018 - Present

      Responsibilities-Cloud Infrastructure previsioning, Monitoring and Support. Tools- AWS EC2, Cloud watch, VMware, Terraform, Dynatrace, Splunk, Jira/Salesforce etc. Responsibilities-Cloud Infrastructure previsioning, Monitoring and Support. Tools- AWS EC2, Cloud watch, VMware, Terraform, Dynatrace, Splunk, Jira/Salesforce etc.

  • Aricent
    • United States
    • Software Development
    • 700 & Above Employee
    • Network engineer
      • Apr 2015 - Apr 2018

      CCNA Voip and Video technologies, Networking, AWS Cloud Environment, Firewalls. Windows and Linux environment Troubleshooting Video Endpoints which majorly include Avaya Video End Points like Scopia XT5000, XT4300, XTE240 and Polycom, Tandberg and Cisco devices using the AvayaLive Video service. • Supporting Scopia Devices for the video conferencing solution in all aspects by log analysis using H.323 and SIP protocols and windows servers debug and event viewer log analysis. CCNA Voip and Video technologies, Networking, AWS Cloud Environment, Firewalls. Windows and Linux environment Troubleshooting Video Endpoints which majorly include Avaya Video End Points like Scopia XT5000, XT4300, XTE240 and Polycom, Tandberg and Cisco devices using the AvayaLive Video service. • Supporting Scopia Devices for the video conferencing solution in all aspects by log analysis using H.323 and SIP protocols and windows servers debug and event viewer log analysis.

  • Genpact
    • United States
    • Insurance
    • 1 - 100 Employee
    • Technical Specialist
      • Feb 2014 - Apr 2016

      Knowledge on Cisco VoIP devices, CUCM, Cisco Telepresence and working experience on IP Telephony, SIP protocol, troubleshooting and call flows. Knowledge on Cisco VoIP devices, CUCM, Cisco Telepresence and working experience on IP Telephony, SIP protocol, troubleshooting and call flows.

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