Experience

Coles Miller Solicitors LLP

• United Kingdom
• 1 - 100 Employee

• Trainee Legal Executive

  • Jun 2011 - Present

  Managing and delivering high quality professionalism in dealing with Private Law cases which consist of privately paying clients.Representing privately paying high profile clients whilst keeping professional standards at the highest levelOffering legal advice on family matters, conveyancing, financial matters and wills and probate mattersHandling multiple caseloads from the firm and liaising with barristers, solicitors and professionals from different types of sectorsAttending various courts around the West Midlands to represent clients and present cases in front of JudgesNegotiating with other solicitors’ firms for successful outcomes for our clients in respects to financial matters



Currys

• Sales Advisor

  • Sep 2009 - Jun 2011

  Delivering quality customer service integrated with a knowledge for products ensuring customer satisfaction and providing a solution for their needsWorking as a sales advisor to provide customers with knowledge about various types of products, whilst keeping professional standards in the business.Making use of the Currys FIVES training programme to engage with customers and to provide the best solutions for their needs.Various responsibilities include handling of products, cash and customer service adviceDealing with customer dissatisfaction and providing a solution for their problemsManaging delivery of system changes in line with business requirements Maintaining store targets on a daily basis by successfully providing customers with additional support with their productsNegotiating with customers to come to a suitable solution on both sides of the sale Developing and marketing new technology and products to all types of customersKeeping up to date with advanced technologies and new sales programmes and schemes



Crosswells Inn

• Bartender

  • Oct 2005 - Sep 2009