Baird Carlson

Technical Specialist - Lighting at Landscape Forms
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Kalamazoo Area
Languages
  • Chinese Limited working proficiency
Skills

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Bio

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Credentials

  • Become an Instructional Designer
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Become a Customer Service Specialist
    LinkedIn
    Jul, 2020
    - Nov, 2024

Experience

  • Landscape Forms
    • United States
    • Furniture and Home Furnishings Manufacturing
    • 200 - 300 Employee
    • Technical Specialist - Lighting
      • Nov 2022 - Present

      Fulfill special engineering requests for modification of standard lighting products. Perform evaluation and pricing of requests. Create Solidworks models as well as customer and engineering drawings for special product requests. Work with partner vendors, create routings of internal manufacturing and production for specially modified standard product.

    • Lighting Sales Specialist
      • Feb 2021 - Nov 2022

  • ZAGG, Inc.
    • United States
    • Computers and Electronics Manufacturing
    • 300 - 400 Employee
    • Customer Service Training Coordinator
      • Apr 2014 - Feb 2021

  • General Motors
    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Shipping Supervisor
      • Nov 2013 - Mar 2014

      Oversee shipping to US and international customers as well as PDC's across the US and Canada. Oversee shipping to US and international customers as well as PDC's across the US and Canada.

  • Sandia BMW Motorcycles
    • Service Advisor
      • Apr 2012 - Nov 2013

      Schedule customer appointments, dispatch jobs according to technician skill level and time requirements. Assist customers with check in, troubleshooting, and delivery of motorcycles. Handle warranty and insurance claims on individual and authority motorcycles. Repair, assemble, and test motorcycles per BMW specifications and standards. Schedule customer appointments, dispatch jobs according to technician skill level and time requirements. Assist customers with check in, troubleshooting, and delivery of motorcycles. Handle warranty and insurance claims on individual and authority motorcycles. Repair, assemble, and test motorcycles per BMW specifications and standards.

  • Sandia BMW
    • Motorcycle Technician
      • Oct 2010 - Mar 2012

  • Coyote Cafe and Cantina
    • Xiamen, Fujian, China
    • Managing Co-Owner
      • Oct 2008 - Apr 2009

      Coordinate day to day operations, purchasing and advertising. Coordinate day to day operations, purchasing and advertising.

  • Everyoung Optical High-Tec.
    • Xiamen, Fujian, China
    • International Sales Intern
      • Apr 2006 - Jul 2006

      Expand international sales in English speaking countries. Assess client needs and send product samples. Review and assist in translating English sales materials. Expand international sales in English speaking countries. Assess client needs and send product samples. Review and assist in translating English sales materials.

  • United States Marine Corps
    • United States
    • Armed Forces
    • 700 & Above Employee
    • Rifleman
      • Jun 1998 - Jun 2005

Education

  • Western Michigan University
    BA, Global and International Studies, Chinese
    2004 - 2008
  • Motorcycle Mechanics Institute, Phoenix, AZ.
    BMW Certified technician, Kawasaki Certified technician, Motorcycle Maintenance and Repair Technology/Technician
    2009 - 2010

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