Assistant Director of Academic Advisement

• Aug 2022 - Present

Coordinator of Academic Advisement & Planning

• Oct 2021 - Aug 2022

Academic Advisor

• Jul 2019 - Oct 2021

Admissions Advisor

• Sep 2018 - Jul 2019

• Provided admission counseling to prospective undergraduate students, their families, and secondary school counselors. • Represented and promoted the University at Buffalo and its’ programs at high schools, college fairs, information sessions, and recruitment events. • Traveled, recruited, and built relationships with prospective students in one of the university's primary markets, Rochester, NY. • Presented to prospective students and their families on the University and the admissions process. Served as an on-call Advisor for individual admission counseling. • Holistically evaluated 1,500+ applications and selected students who were the best fit for the university using Slate CRM. • Assisted in the planning and execution of large-scale admissions events such as Open Houses and Accepted Student Days. Show less

Student Activities, Commuter & Class Programming

• Aug 2016 - Aug 2018

• Provided experiences in support of retention and success for 6,350 commuter students through events and activities. • Worked creatively and closely with campus offices to enhance the commuter experience on campus. • Supervised 15 Commuter Ambassadors within the Commuter Ambassador Program. • Recruit, interviewed, and selected students for the Commuter Ambassador Program. • Coordinated professional development and career readiness workshops for Commuter Ambassadors. • Developed, implemented, and managed all commuter programs on campus. • Managed a budget of approximately $7,500 for commuter student programming. • Increased number of commuter student programs and attendance by over 50% within one year. • Assessed and evaluated programs and services to meet the needs of the commuter population. Analyzed this data to implement programs and write mid-year and end-of-year reports. • Developed a partnership with BrainWebs Online Services LLC to establish a housing registry for all Buffalo State students. Managed Buffalo State’s commuter student services website. • Supervised and mentored 4 graduate student interns. • Served as the advisor to the Tau Sigma National Honor Society for transfer students. • Oversaw transfer and sophomore student programming. • Served as the Chair of the department’s Women’s Leadership Conference. • Planned and executed Weeks of Welcome, Winter Welcome, Homecoming, and Senior Week events. • Vice President of Student Affairs’ designee to the United Students Government (USG). • Acted as liaison between USG and other entities including legal counsel and the college administration. • Provided leadership development trainings to the Executive Board. • Mentored the Executive Board and provided advice on significant business decisions. • Reviewed USG’s annual budget proposal of approximately 1.4 million dollars. • Approved club and organization purchase requisitions of up to $5,000. Show less

Sales Team Lead

• Aug 2012 - Aug 2016

• Trained, supervised, and coached four employees while ensuring quality customer service. • Assisted the sales team by driving business results to maximize daily sales goals. • Trained, supervised, and coached four employees while ensuring quality customer service. • Assisted the sales team by driving business results to maximize daily sales goals.

International Student Services Graduate Intern

• May 2015 - Sep 2015

• Supported international students (first-year, transfer, non-matriculated) with the application, visa, and enrollment process. • Evaluated applications and documentation from international applicants including: official high school diplomas, transcripts, proof of English language proficiency, proof of financial responsibility, passports, visas, current I-20, and/or transfer eligibility forms from international applicants for authenticity and qualification for admission. • Corresponded and communicated with prospective international students and their families via telephone, e-mail, and in-person meetings regarding their application status. • Counseled students on how to remain in F-1 status. • Acted as liaison with local organizations and activities to promote cultural adjustment of international students. • Planned and implemented the International Student Orientation for over 150 international students. Show less

Office of Admissions Graduate Intern

• Jan 2015 - May 2015

• Identified prospective Muriel A. Howard Honors Scholars by reviewing high school transcripts. • Assisted the Director in the planning and execution of the annual Scholarship Luncheon. • Created Buffalo State’s first Accepted Students Facebook group. • Managed and updated social media content which provided important information to prospective students. • Responded to student inquiries via social media on a plethora of topics—college life, admissions criteria, and etcetera. Show less

Disney College Program

• Aug 2010 - Jan 2011

Provided excellent customer service and ensured a quality guest experience while working as a team with a diverse population of individuals from around the globe. Participated in extensive customer service training at Disney University on the "Four Keys"- safety, courtesy, show, and efficiency. Provided excellent customer service and ensured a quality guest experience while working as a team with a diverse population of individuals from around the globe. Participated in extensive customer service training at Disney University on the "Four Keys"- safety, courtesy, show, and efficiency.