Language Services Project Manager

• Jun 2023 - Present

Project Manager

• Jan 2022 - Jun 2023

Project Manager

• May 2019 - Dec 2021

Student Office Coordinator

• Aug 2015 - May 2019

-Provided leadership to a staff of 20-25 student office associates -Created a weekly 24 hour work schedules for student workers ensuring office operated 24/7 -Interviewed and recruited new student staff each semester -Trained and on-boarded newly hired employees on residential hall operations and providing exceptional customer service -Acted as liaison between student office staff and residential hall clerical administration -Provided leadership to a staff of 20-25 student office associates -Created a weekly 24 hour work schedules for student workers ensuring office operated 24/7 -Interviewed and recruited new student staff each semester -Trained and on-boarded newly hired employees on residential hall operations and providing exceptional customer service -Acted as liaison between student office staff and residential hall clerical administration

Summer Conference Coordinator

• Jan 2017 - Aug 2017

-Developed conference itineraries and contracts for business professional, research, youth, religious, and leisure groups staying on campus at Purdue University -Created and maintained data of hundreds of attendees through the housing software, StarRez -Created billing statements for each group and sent out bills to paying clients. -Developed strong communication and customer service skills -Communicated conference guest concerns to proper department -Assisted clerical staff with checking in and out procedures Show less

Summer Student Office Coordinator

• May 2016 - Aug 2016

-Provided leadership to a staff of 20-25 student office associates -Created a weekly 24 hour work schedules for student workers ensuring office operated 24/7 -Interviewed and recruited new student staff each semester -Trained and on-boarded newly hired employees on residential hall operations and providing exceptional customer service -Acted as liaison between student office staff and residential hall clerical administration -Provided exceptional customer service to over twenty conferences in three different residence halls -Assisted conference guests with any questions or concerns regarding the residence hall or Purdue's campus -Worked with a team to prepare and execute successful check ins and check outs of more than twenty visiting conferences Show less

Intern

• May 2015 - Aug 2015

-Assisted with clerical tasks -Practiced effective business communication -Learned about reaching out to freelance interpreters and translators for potential projects -Attended weekly meetings with other staff members -Assisted with clerical tasks -Practiced effective business communication -Learned about reaching out to freelance interpreters and translators for potential projects -Attended weekly meetings with other staff members