Experience

beaconsmind®

• Switzerland
• Mobile Computing Software Products
• 1 - 100 Employee

• Junior Client Success Manager

  • Apr 2023 - Present

  - Managing client projects in location-based marketing, from conception to implementation and success monitoring.- Responsible for the successful implementation of the beaconsmind Suite for new clients and ensure the client’s success.- Coordinating and organizing the roll-outs of the beaconsmind solution at the clients’ global locations, including fleet management for the beacon hardware.- Coordinating with sales and product management teams.- Building lasting relationships and keep an eye on individual client experiences.- Support product development.- Supporting in the development project management.- Preparing the financial report and send it directly to the C-level management.- Support the day-to-day business and report directly to the COO. Show less

• Operational Assistant - CSM

  • Oct 2022 - Mar 2023

  - Supporting the client success management team on different customer projects.- Doing research about new hardware installation/production companies andnegotiate contracts with them.- Updating the project management tool and responsible for severalupdates and controlling the reporting dashboard.- Supporting in building presentations for clients and do fact and quality checkson them.- Preparing updates for investors in Excel.- Supporting the day-to-day business and report directly to the COO. Show less



Middle East Security

• Egypt
• Security and Investigations
• 1 - 100 Employee

• Sales & Operation Coordinator

  • Jan 2022 - Sep 2022

  - Supporting the HR, Finance, and procurement departments. - Writing the reports. - Providing the CEO with the action plans. - Scheduling and managing demanding calendars. - Preparing the monthly budget and breakdown. - Preparing the quotations and following up with the clients until approvals. - Coordinating with the operation managers. - Issuing the LPOs. - Supporting the HR, Finance, and procurement departments. - Writing the reports. - Providing the CEO with the action plans. - Scheduling and managing demanding calendars. - Preparing the monthly budget and breakdown. - Preparing the quotations and following up with the clients until approvals. - Coordinating with the operation managers. - Issuing the LPOs.



Department Of Ecumenical Relations And Development

• Syrian Arab Republic
• Non-profit Organization Management
• 1 - 100 Employee

• Youth Center Manager

  • Apr 2021 - Dec 2021

  - Preparing the action plans.- Preparing the budget break down.- Leading the team.- Weekly, monthly meetings with the team.- Writing reports.- Providing the CEO with the weekly, monthly reports.- Attending the UN meetings.- Preparing workshops for the team.- Monthly presentations.

• Area Reporting

  • Jan 2020 - Dec 2021

  - Write reports for all the programs in the area.- Communicate with the UN staff.- Provide the CEO and COO with daily, weekly, monthly reports.- Prepare the security and safety reports.

• Psychosocial Support program focal point

  • Jun 2016 - Dec 2021

  - Preparing the program action plan.- Preparing the program budget break down.- Implementing different activities in cooperation with the team.- Attending the UN meetings.- Writing reports.- Needs assessments meetings with the beneficiaries.

• Media Specialist

  • Jan 2020 - Mar 2021

  - Preparing the action plans for the media coverage.- Preparing the social media materials.- Writing success stories.

• Youth Program Focal Point

  • Apr 2018 - Mar 2021

  - Preparing the program action plan.- Preparing the program budget break down.- Implementing different activities in cooperation with the team.- Attending the UN meetings.- Writing reports.- Needs assessments meetings with the beneficiaries.- Following up the logistics.

• Field Monitor and admin assistant

  • Apr 2016 - Apr 2018

  - Monitoring the implementation of all programs in the area.- Random field visits to the sites to check the quality of work.- Providing administrative support to the manager and the team.- Preparing the meetings materials and the minutes of the meetings.- Preparing presentations.- Coordinating timing and logistics of the team meetings.- Preparing the recruiting documentations.- Candidates’ interviews preparations.



Jesuit Refugee Service

• Italy
• Non-profit Organizations
• 500 - 600 Employee

• Teacher&Trainer

  • Feb 2015 - Mar 2016

  - Preparing activities for the child safe space. - Writing reports. - Preparing plans and budgets. - Administrative tasks. - Implementing PSS and CP activities. - Preparing activities for the child safe space. - Writing reports. - Preparing plans and budgets. - Administrative tasks. - Implementing PSS and CP activities.