Bahaa Ballout
Restaurant Floor Manager at Habib Beirut Group- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
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French Professional working proficiency
Topline Score
Bio
Credentials
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Wine Tasting: Sensory Techniques for Wine Analysis
CourseraDec, 2020- Oct, 2024
Experience
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Habib Beirut Group
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United Arab Emirates
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Restaurants
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1 - 100 Employee
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Restaurant Floor Manager
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Aug 2021 - Present
I manage and supervise the restaurant's floor and employees. I manage and supervise the restaurant's floor and employees.
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Restaurant Floor Manager
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May 2021 - Aug 2021
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Zaarour Club
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Lebanon
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Recreational Facilities
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1 - 100 Employee
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Restaurant Floor Manager
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Oct 2017 - Mar 2020
I was in charge of supervising and managing the Ski station food court and LA Cabana'z restaurant . (Summer Time) I was in charge of supervising and managing the Ski station food court and LA Cabana'z restaurant . (Summer Time)
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Al Rimal
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United Arab Emirates
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1 - 100 Employee
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Assistant Restaurant Manager
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May 2017 - Sep 2017
I assisted the restaurant's manager. I assisted the restaurant's manager.
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Restaurant Supervisor
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Dec 2016 - Mar 2017
I supervised the kiosks, food court and the VIP section. (Winter time) I supervised the kiosks, food court and the VIP section. (Winter time)
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Restaurant Manager
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May 2016 - Sep 2016
I've gained a lot of experience, including: - Outstanding guest hospitality - Innovative Menu Planning - Cost Reduction / Waste Management - Vendor Management & Negotiation - Motivational Team Leadership - Kitchen, Bar, Dining Operations - Integrated Inventory Control - Promotions & Up-Selling - Budgeting / Profit Loss Management - Safety & Sanitation Compliance I've gained a lot of experience, including: - Outstanding guest hospitality - Innovative Menu Planning - Cost Reduction / Waste Management - Vendor Management & Negotiation - Motivational Team Leadership - Kitchen, Bar, Dining Operations - Integrated Inventory Control - Promotions & Up-Selling - Budgeting / Profit Loss Management - Safety & Sanitation Compliance
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Restaurant Supervisor
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Jan 2010 - Apr 2016
- Knowledgeable about Italian wine varietals and menu pairings - Worked for the opening of GiGi restaurant ( Gemayzeh) - Comprehensive knowledge of alcoholic beverage and service - Incredible memory with the proven ability to quickly learn all aspects of new menus and specialists - Maintained cleaned and safe environment - Memorize food menu and quickly answer guest questions. - Manage inventory stocks and supplies - Create a great working relationship with my co-workers and diverse guests - Communicate effectively during busy service hours. - Maintain a ‘can do’ attitude and spread a positive vibe. - Welcome feedback and critique in any form. - Ensure that all guests receive exceptional service. - Responsible for training new staff members. - Excellent customer service skills Show less
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Head Waiter
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Apr 2007 - Jan 2010
- Room service - Banqueting - Rooms decoration and amenities - Handling reservations - Seating guests at their tables - Taking orders - Answering questions - Preparing customer bills - Conference preparation - Restaurant - Training new employees - Guests’ discovery tours - Scheduling employees’ attendance - Room service - Banqueting - Rooms decoration and amenities - Handling reservations - Seating guests at their tables - Taking orders - Answering questions - Preparing customer bills - Conference preparation - Restaurant - Training new employees - Guests’ discovery tours - Scheduling employees’ attendance
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Education
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Arts ,Sciences and Technology University (AUL)
Bachelor's degree, Hospitality Administration/Management